Lead Technical Engineer

We’re looking for a hands-on Lead Technical Engineer to help develop and maintain PetSure’s range of in-house developed technology assets. This role assumes a high degree of autonomy and future focus, applying critical thinking and strategic skills to drive continuous improvement and best practice against a modernised technology landscape.

What You’ll Do:

• Champion engineering quality and AI adoption across the entire SDLC lifecycle. 
• Provide technical leadership and guidance, determining appropriate tools, frameworks and methodologies.
• Govern the quality of code, including robust and secure coding standards, adequate test coverage, documentation and automated code checking.
• Write code in a range of software languages, ensuring it is fit for purpose, secure, performant, maintainable, testable and well documented.
• Actively participate in all phases of the software development lifecycle, including agile ceremonies and supporting the completion of sprint goals.
• Commit code via Git, assist in code reviews, CI/CD activities and production releases, and help troubleshoot issues that arise in production.
• Partner with the Product Owner to ensure solutions align with the needs and expectations of end users, turning customer needs into workable technical outcomes.
• Build strong relationships and work collaboratively across all business units and external partners, championing best practice in reviews, quality and documentation across Squads and Chapters.
• Maintain and update personal knowledge and development to stay current with platform changes, system updates and emerging technologies.
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What You’ll Bring:

• Solid coding skills across a range of modern coding languages, with a strong understanding of computers and an affinity for technology.
• Excellent verbal and written communication skills, with extensive documentation and technical writing experience.
• Excellent logical thinking and advanced problem-solving skills, with the ability to deliver independently and take ownership.
• Recent commercial experience building software as part of a team, with demonstrable hands-on coding skills.

• Strong interpersonal and influencing skills, with proven leadership, negotiation, conflict resolution and continuous improvement capabilities.
• Ability to lead effectively in a fast-paced, yet rewarding environment, committed to achieving deadlines and keeping promises.
• Degree in Computer Science or equivalent commercial experience, with exposure to React and TypeScript, .NET, Terraform, GitHub Actions, Sentry, OpenTelemetry, LaunchDarkly, Auth0 and Kontent.ai highly regarded.

Why You’ll Love Working at PetSure:

At PetSure, we offer more than just a job—we provide a workplace where pets and people thrive.

• Flexible leave options – including birthday leave, wellbeing leave, and emergency volunteer leave.
• Pet-friendly workplace – bring your pet to our Chatswood office and enjoy free on-site parking.
• Pet benefits – premium-waived and discounted pet insurance, pet care leave, and access to on-site veterinary services.
• Health and wellbeing support – flu vaccinations, mental health programs, and hybrid working options.
• Professional development – access to LinkedIn Learning, study leave, and educational assistance.
• Recognition and rewards – incentive pay, quarterly and annual awards, and service milestones.

Join Our Team

At PetSure, we live by our values:

• Being curious and open to possibilities
• Tackling challenges with enthusiasm
• Passionate about pets and their people
• Caring for others and making an impact

We’re an equal opportunity employer and welcome applicants from all backgrounds. Our pet-friendly environment means you can bring your furry friend to work.

Ready to shape the future of pet healthcare at PetSure? Apply now!

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