Manager Post Separation Services (PSS)

Relationships Australia is a community sector organisation with a proud and rich history. We connect with families, communities, and thousands of people across the lifespan. You may know us for our family and couples counselling – we also give back to the community through our work in family violence prevention, working with people experiencing gambling harm, with families that have been touched by the sudden death of a loved one, with people who have experienced trauma and with people who are challenged by their mental health, among other things.

With us you will work with people at times of vulnerability in their lives, create a career you’ll love and join a warm and caring team who make a difference. We have flexible working arrangements, access to $2,000 worth of professional development opportunities, and access to supervision.

• Full time 12 weeks fixed term contract located onsite either Deakin, ACT or Wagga Wagga, NSW
• Annual Salary between $124,745.40 to $ 131,541.64, plus Superannuation, NFP Salary Packaging, Paid Christmas closure and other generous leave provisions under our Enterprise Agreement.

This role supports the Director, PSS and is the direct line report for the Senior Practitioners, PSS and is responsible for overseeing quality service provision by the PSS teams located in the ACT, South Coast and Riverina regions.

Duties:

The Manager is responsible for:

• Leading and developing the practitioners delivering specialist services, including operational and administrative management.  
• Coordinating reviewing and managing allocated human and material resources to facilitate a high standard of care including performance skill mix, roster development and leave planning.
• Providing leadership and having accountability for the development, management, reporting and evaluation of team activity against targets and governance requirements.
• Ensuring client data is accurately collected by practitioners and working collaboratively to ensure the correct processes are followed to support program evaluation, informing the continuous improvement of services is based on feedback from clients and emerging research and practice.
• Contributing to policy development, leading their implementation, and actively participating in planning and maintaining professional standards for the team. This collaboration involves working closely with the Director PSS and staff.

What you’ll need to succeed

1. Tertiary qualifications in counselling, social work, psychology, law, social science or related field.
2. Demonstrated experience in leading, managing and supervising teams in the community sector or government organisation.
3. Demonstrated understanding of the drivers, contributing factors, assessment and risk management relevant to family violence, and experience and skills in the use of a systematic framework.
4. Demonstrated ability to work collaboratively with multi-disciplinary teams to facilitate a smooth transition for clients who may need other services or supports.
5. Highly developed interpersonal, oral and written communication skills and computer and data literacy.

For a full list of selection criteria, please refer to the position description on our Careers site.  To view the position description, click on the paper clip on the upper right side of the screen.

Aboriginal and Torres Strait Islander Applicants are encouraged to apply.

This is an exciting opportunity to join a highly regarded not-for-profit, community-based organisation in a position where you will have the opportunity to continue to grow and develop your career. You will receive a generous package including professional development and NFP salary packaging. Inthis role you will be able to make a positive difference in the lives of people in the community every day.

If this sounds like the ideal position for you, Apply today!  Shortlisting and interviews will occur as applications are received.

Submit your resume with names of two work related referees and a cover letter specifically addressing each of the selection criteria (no more than half a page response under each criterion).

For a full list of selection criteria, please refer to the position description.  To view the position description, click on the paper clip on the upper right side of the screen. Applications that do not address selection criteria will not be considered during the shortlisting process.

Applications should be submitted only via the “Apply” button on RACR's careers site. 

Closing date for applications: Midnight on 05 August 2026