Support Officer, Regulation

Join AUSTRAC and help protect Australia from serious and organised crime. As Australia’s financial intelligence unit and anti-money laundering and counter-terrorism financing regulator, AUSTRAC plays a critical role in detecting, deterring and disrupting criminal activity that threatens our economy, national security and community.

As an APS2 Support Officer, Regulation, you will play an important role in supporting AUSTRAC’s Regulation Division through a range of administrative, research and operational support activities.

Working closely with team members, you will provide one-on-one assistance, retrieve and summarise information from internal systems, support meetings through note-taking, and help maintain accurate records and documentation. You may also assist with on-site compliance assessments and contribute to the smooth operation of regulatory activities.

This is an excellent opportunity for someone who enjoys supporting others, is highly organised, and takes pride in delivering quality administrative assistance in a collaborative and inclusive environment.

This position is based in Melbourne, working part-time (3 days per week) under a hybrid arrangement, with a combination of office and work-from-home days.

• Accessing, retrieving and summarising information from internal databases and systems.
• Providing administrative and one-on-one support to colleagues across the division.
• Taking accurate notes during internal and external meetings.
• Maintaining records and filing documentation to support team activities.
• Assisting with administrative tasks associated with compliance assessments, including occasional travel.
• Supporting the coordination and organisation of work to help achieve business outcomes.
• Contributing to a positive, inclusive and collaborative team environment.

We are seeking a motivated and reliable team member who can provide high-quality administrative support while working collaboratively with others.

You will demonstrate:

• Strong communication and interpersonal skills.
• The ability to organise tasks, manage priorities and meet deadlines.
• Attention to detail and accurate record-keeping skills.
• A commitment to providing professional and client-focused support.
• Confidence using a range of office technologies and information management systems.
• The ability to work effectively as part of a team and contribute positively to workplace culture.

For more information about the capabilities we are looking for, please refer to the Candidate Pack in the AUSTRAC Job Listing.

• Must be an Australian citizen at the time you apply.
• Will need to undertake AUSTRAC’s pre-engagement checks.
• Will need to obtain and maintain an ongoing Baseline Security Clearance.

• Part-time: 3 days per week.
• Location: Melbourne-based with a hybrid working arrangement.
• Ongoing and Non-ongoing: Please note, this position is currently being offered as non-ongoing; however, there may be an opportunity for ongoing employment in the future.

Mission Driven: Make an impact at Australia’s anti-money laundering and counter-terrorism financing regulator and financial intelligence unit. We offer you a challenging and rewarding career with meaningful work.

Generous Leave Entitlements: Including NAIDOC leave, parental leave, cultural leave, compassionate leave, carers leave, blood donation leave and community work leave.

Diversity and Inclusion: Our core values of diversity, inclusion and integrity drive everything we do. We actively encourage applications from Indigenous Australians, people with disabilities, LGBTQIA+ individuals, people with diverse linguistic and cultural backgrounds, and those of mature age. We recognise that united behaviours and mindsets will support our agency today and guide us into the future.