Restaurant Supervisor - Modo Mio

Better begins here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

Modo Mio is Crown Perth’s award-winning Italian restaurant, renowned for celebrating authentic regional Italian cuisine with contemporary flair. Combining exceptional food, premium beverages and warm hospitality, Modo Mio delivers an unforgettable dining experience. We are seeking a passionate and experienced Restaurant Supervisor to join our team and help maintain the high standards of service and excellence that our guests have come to expect.

As a Restaurant Supervisor at Modo Mio, you will play a key role in leading front-of-house operations, ensuring seamless service delivery and creating memorable dining experiences for every guest. You will support daily venue operations, provide guidance and leadership to team members, and work closely with management to uphold our commitment to exceptional hospitality.

In this role, you’ll provide joyful dining experiences through your genuine care for guests. As well as:

Co-ordination of day-to-day restaurant operationsProviding operational support across the venueLeading, coaching and motivating team members to deliver outstanding serviceMaintaining exceptional service standards and guest satisfaction

About you

You’ll bring the following:

Previous supervisory experience in a premium restaurant, hotel, or hospitality environmentFull availability with the willingness to work weekends, evenings, and public holidaysExceptional customer service skills and a passion for delivering memorable guest experiencesStrong communication skills with the ability to thrive in a fast-paced environmentA natural leadership style with a focus on team engagement and developmentExcellent organisational and time management skillsA passion for Italian cuisine, wine, and hospitality is highly desirable

To be successful, you'll:

Hold a current RSA certificateHold an Unrestricted Approved Manager's LicenceDemonstrate strong leadership and decision-making capabilitiesHave the ability to build positive relationships with guests and team members alike

This role requires:

Leadership or supervisory experience within a customer-focused hospitality environmentExperience effectively leading and developing large teamsA hands-on approach to service and operationsThe ability to work in a fast-paced, high-volume restaurant environment

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.