Platform Architect - Salesforce

As our Platform Architect (Salesforce), you'll be the technical heart of our Salesforce ecosystem defining the platform's architecture, setting the standards, and ensuring every solution we build is scalable, secure, and built to last. From shaping data models and integration patterns to governing solution designs and maintaining alignment with enterprise architecture frameworks, your work will have a direct and lasting impact on how we deliver Salesforce solutions across the organisation. You'll also play a leading role in our Salesforce Design Authority, bringing your expertise to the table in key decisions that shape the platform's direction.

About the Role

As our Platform Architect (Salesforce), you'll be the technical heart of our Salesforce ecosystem defining the platform's architecture, setting the standards, and ensuring every solution we build is scalable, secure, and built to last. From shaping data models and integration patterns to governing solution designs and maintaining alignment with enterprise architecture frameworks, your work will have a direct and lasting impact on how we deliver Salesforce solutions across the organisation. You'll also play a leading role in our Salesforce Design Authority, bringing your expertise to the table in key decisions that shape the platform's direction.

This is a role where technical depth meets strategic influence. You'll engage closely with project delivery teams and the Salesforce platform team to develop and evolve our Salesforce platform strategy and roadmap, while providing trusted architectural guidance to a broad community of architects, experience designers, developers, analysts, and testers. Beyond the technical work, you'll be a go-to advisor for stakeholders across the organisation providing clear and compelling guidance that helps the business move forward with confidence. If you're passionate about building platforms that go beyond functionality to genuinely address business needs, scale with confidence, and stand up over the long term, this is an opportunity to leave your mark.

Attributes

The role requires a proactive self-starter with an ability to operate effectively in complex and regulated environments. As the ideal candidate, you are:

• Deeply experienced with the Salesforce platform, bringing the confidence and credibility to make sound architectural decisions and guide others.
• A strategic thinker who can align business needs with technical solutions, balancing immediate priorities with long-term platform vision.
• A compelling communicator who can break down complex concepts for diverse audiences and foster collaboration across teams and departments.
• A natural thought leader who motivates those around them, builds trust through transparency, and supports the growth of team members.
• Adaptable and innovative as someone who continuously seeks better ways of doing things and thrives in evolving, complex environments.
• Dependable under pressure, with a strong commitment to quality, reliability, and seeing projects through to successful delivery.

Desirable Qualifications and Experience

• A strong grasp of Salesforce platform architecture including platform capabilities, data model design, integration patterns, security controls, governance, solution design across one or more product lines (Education Cloud, Public Sector Solutions, Service Cloud, Data 360, Marketing Cloud or similar), and architecture best practice.
• Broad enterprise architecture and IT strategy knowledge, with a track record of contributing to digital transformation initiatives.
• Experience working in cross-functional teams and delivering complex technical projects in large or multi-stakeholder environments.
• Strong communication and stakeholder engagement skills, you can translate technical concepts for diverse audiences and bring people along on the journey.
• A genuine commitment to continuous learning and innovation in platform development.
• Relevant Salesforce certifications (e.g. Certified Systems Architect or Certified Application Architect) and/or tertiary qualifications in a related discipline are a bonus, though not essential.

How to apply

We'd love to hear from you. Please submit your CV, a Cover Letter (max. 2 pages), and your responses to the Key Selection Criteria (KSC), with each highlighting your skills, relevant experience, and what makes you t he right fit for this role.

Further Information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

For further information pertaining to the role, please contact Thien Nguyen - ************@education.vic.gov.au

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on 28-Aug-2026