Administrative Officer - Mail

Step into a short-term temporary backfill role at Rockhampton Hospital and become an important link behind the scenes. You’ll keep mail moving across the campus, support patient records and administration, and provide a friendly, professional first point of contact for patients, clients and staff.
This role would suit someone who is organised, reliable and comfortable juggling priorities, working independently and handling information with discretion. If you’re someone who takes pride in getting the details right and keeping things running smoothly, we’d love to hear from you.

Rockhampton Hospital is Central Queensland's major regional referral hospital, delivering specialist and acute care across a broad range of services including Emergency Medicine, Cardiology, Surgery, Paediatrics, Intensive Care, Mental Health and Women's Health.

The newly developed Cardiology Department is strengthening specialist cardiac care across the region, while visiting specialists from tertiary hospitals across Queensland add valuable expertise and collaboration. It's a busy, diverse environment where there's plenty to learn, opportunities to build your skills and a strong focus on professional development.

• Collect, sort and distribute incoming and outgoing mail accurately and on time across the Rockhampton Hospital campus.
• Assist with patient records, filing systems, data entry and general administrative tasks.
• Provide professional reception and telephone services to patients, clients and staff.
• Collaborate with clinical, administrative and support teams to keep day-to-day services running smoothly.
• Handle information with confidentiality, use tact and discretion, meet deadlines and follow established procedures.

• Experience in administration, customer service and computer-based systems will be highly regarded.
• Ability to provide reliable, efficient administrative support with minimal supervision while handling sensitive information appropriately.
• Confident using Microsoft Office, word processing, spreadsheets, databases and other information systems.
• Able to manage deadlines, competing priorities and changing demands while achieving agreed work goals.
• Strong communication and interpersonal skills, with the ability to work collaboratively across a multidisciplinary hospital environment.

Total monthly remuneration value of up to $7,110 p.m. is comprised of:

• An hourly rate between $32.33 - $37.71 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact ••••@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) RK6H691438

Applications close: Monday, 14 September 2026

#Rockhampton