Medical Practice Administrator and Receptionist

About the role

We are seeking a warm, organised and proactive Medical Practice Administrator and Receptionist to join our well-established practice. This is a dual-role position, with your week thoughtfully split between reception days - being the welcoming face of the practice and supporting patients directly - and administrative days - focused, behind-the-scenes work to ensure the smooth running of the clinic. This balanced structure offers variety, autonomy, and the opportunity to develop a diverse skill set within a supportive environment.

Key responsibilities

• Welcoming patients with professionalism and warmth

• Managing appointments and doctor schedules

• Handling patient enquiries in person and over the phone

• Maintaining a calm and organised front desk

• Managing patient records and practice systems

• Supporting operational workflows and coordination

• Assisting with internal processes and documentation

• Assisting the Practice Manager and the Principal GP in various administrative duties

• Contributing to the overall efficiency of the practice

About you

• Excellent organisational and time management skills

• A friendly, empathetic and professional manner

• The ability to multitask and prioritise effectively

• A strong sense of responsibility and attention to detail

• A team-oriented mindset

• Experience in medical reception or administration is an advantage, but not essential

Benefits

• 4 weeks annual leave (pro rata)

• Paid personal leave (pro rata)

• Consistent weekday hours with occasional Saturday work (not immediate)

About us

We are a long-standing medical practice with a strong focus on preventive and holistic care. Our patients have trusted us for over 30 years, and we are proud of the relationships we've built within our community. Located in Dural, we are honoured to care for generations of local families and have become a trusted part of the community over the past 30 years. Our clinic offers a welcoming, relaxed environment where both patients and staff feel genuinely supported and valued. We are a team of 8 doctors (typically 5 onsite at any one time) with a culture built on kindness, collaboration and respect, where teamwork is genuinely valued and supported.

Key responsibilities

Reception duties:

·         Welcoming patients with professionalism and warmth

·         Managing appointments and doctor schedules

·         Handling patient enquiries in person and over the phone

·         Maintaining a calm and organised front desk

Administrative duties:

·         Managing patient records and practice systems

·         Supporting operational workflows and coordination

·         Assisting with internal processes and documentation

·         Assisting the Practice Manager and the Principal GP in various administrative duties

·         Contributing to the overall efficiency of the practice

Salary and Benefits (Permanent basis)

·         $29 - 34 hr - for someone experienced with previous medical administration roles

Annual earnings (based on 30 hrs per week):

·         $34 per hr - $53,040 per year

Total package including superannuation:

·         $34 per hr - approx. $59,404 package

Plus:

·         4 weeks annual leave (pro rata)

·         Paid personal leave (pro rata)

·         Consistent weekday hours with occasional Saturday work (not immediate)

About you

You are someone who thrives in a people-focused environment while maintaining strong organisation behind the scenes.

You will bring:

·         Excellent organisational and time management skills

·         A friendly, empathetic and professional manner

·         The ability to multitask and prioritise effectively

·         A strong sense of responsibility and attention to detail

·         A team-oriented mindset

Experience in medical reception or administration is an advantage, but not essential.

We welcome applicants looking to transition into the medical industry - full training will be provided for the right person.

Why join us?

·         Be part of a trusted, long-standing practice with loyal patients

·         Work in a supportive and collaborative environment

·         Gain experience in a holistic and preventive care setting

·         Enjoy consistent weekday hours - no weekends

·         A role that offers variety, purpose, and meaningful patient interaction

Recruitment Process and Timeline

Applications close: 2 September 2026

By 4 September 2026: Shortlisted applicants will be contacted via email and invited to complete a questionnaire

Next stage: Brief phone conversation

Final stage: Face-to-face interview

Intended start: We are looking to welcome the successful applicant by 21 September 2026

Apply now

If you are organised, compassionate and looking to build a rewarding career in healthcare, we would love to hear from you.