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Windermere Child and Family Services
$105,600.00 - $110,400.00 Contract - Full Time Box Hill Community Services and Development Please note - This is an active recruitment campaign and applications are being reviewed and shortlisted for interview as they…
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About the role
$105,600.00 - $110,400.00
Contract - Full Time
Box Hill
Community Services and Development
Please note - This is an active recruitment campaign and applications are being reviewed and shortlisted for interview as they are received. This means that the advertisement may be withdrawn prior to the end date.
Who is Windermere?
Windermere improves lives by working closely with individuals and families to find solutions for complex situations.
Since 1992 we have operated across Victoria and each year we assist over 20,000 people to live the lives they dream of. We provide support and guidance in the areas of family and parenting, homelessness, disability services, early childhood intervention and education, community strengthening and victims of crime, assault and trauma. Read more about our services here - https://www.windermere.org.au/services/
What are the specifics of the role?
As a skilled and experienced Victim Support Worker – Family Violence Practitioner, you will work as part of Windermere’s Victims Assistance Program to provide high-quality, trauma-informed and victim-centred support to people impacted by violent crime and family violence. You will undertake risk assessment and management, develop tailored care plans, provide psychological first aid, advocate with and on behalf of victims, and connect consumers with specialist services and community resources to support their safety and recovery.
• Providing tailored support to victims of crime impacted by family violence, including safety planning, risk assessment and referral to specialist services.
• Supporting and consulting with VAP team members to strengthen practice confidence and capability in family violence response, including the use of MARAM tools.
• Delivering holistic case management, intake and assessment, care planning, advocacy, outreach support and referral pathways aligned with consumer needs.
• Engaging with external stakeholders to build understanding of the Victims Assistance Program, the Victims Charter and the needs of male victims of family violence.
• Maintaining accurate case notes, consumer records and program data in line with required timeframes, service standards and Windermere policies.
This is a full-time role, 38 hours per week, fixed term to 30 June 2028. The role is site based, with the option of hybrid working in accordance with Windermere’s Ways of Working. Your primary location will be in the Eastern Melbourne region with outreach required to support consumers and attend co-location sites, including Victoria Police Stations where applicable
If this sounds like the role for you, refer to Key Selection Criteria below.
Why work for Windermere? We are an organisation with a big heart; we care about our people and strive for continuous improvement; we are committed to a culture of individualised flexibility and support.
In our May 2026 employee survey - 84.4% of our employees would recommend Windermere as a place to work and 87.7% felt we are committed to diversity, equity and inclusion, view the results here - https://link.windermere.org.au/Pulse-Survey-2026
Staff Benefits and Entitlements This is where we stand out from the crowd and Windermere offers a wide range of unique benefits such as:
Ways of Working – a combination of office, outreach and home
New Year)
Good Friday and take leave on another day.
All Star!
Year Awards Celebration
Key Selection Criteria
Work, Social Welfare or a relevant equivalent qualification meeting the minimum requirements for working as a Family Violence specialist.
Working with Children's check
Work in Australia e.g. Australian Citizen, Permanent Resident or visa holder with full working rights
How to Apply
If this job excites you, then click the “Apply” button to view the detailed Position Description and submit your application. Please also ensure you address the Key Selection Criteria in your application letter.
If you require any specific access adjustments or support within the Windermere recruitment, interview or onboarding process please contact our Recruitment Team via phone +613 8794 1*** or email *************@windermere.org.au. Please do not email applications, instead click the "Apply" button.
Windermere is committed to creating equitable environments for consumers and employees. We do this by building diverse and inclusive services and workspaces, where all peoples from Aboriginal & Torres Strait Islander, CALD, LGBTIQ+ Communities and those living with disability will know and feel accepted, affirmed, safe and celebrated. Windermere is delivering this through the continued development and implementation of our Welcoming and Inclusion Strategy as we seek to provide a diverse workforce at all levels.
Don't meet the key selection criteria but interested in future roles? Visit our website to sign up to our mailing list and stay up to date with our current vacancies.
sign in above to apply · via windermere.elmotalent.com.au
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