Maintenance Administrator - MDESS

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You'll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Ongoing professional development and training support
• Access to employee wellbeing and assistance programmes
• Career opportunities within a multinational services company
• Employee Networks supporting diversity and inclusion
• Meaningful work supporting Australia's Defence capability
• Inclusive and supportive transition pathway from defence
• Favourable veteran benefits

Make an impact at Serco

As a Maintenance Administrator, you'll play an important role in keeping Defence healthcare equipment maintenance activities running efficiently across the national network.

Working closely with Defence stakeholders, suppliers, technicians and internal teams, you'll coordinate work orders, manage scheduling activities and help ensure critical equipment is available when it's needed most.

This is a full-time fixed-term opportunity through to 30 June 2027, with a view to extend, based at Moorebank, NSW.

As a Maintenance Administrator, you'll make a positive impact by:

• Coordinate maintenance work orders and technical repair activities across the Defence healthcare network
• Schedule and monitor reactive and planned maintenance to meet service delivery timeframes
• Liaise with Defence stakeholders, suppliers, technicians and internal teams to keep work progressing
• Maintain accurate records within Defence SAP ERP and Serco systems
• Support invoice processing, compliance activities and general office administration
• Identify opportunities to improve scheduling processes and reduce equipment downtime

Serco is a place for you

You'll enjoy building strong relationships, staying organised and finding practical solutions to keep work moving. You take pride in delivering excellent customer service, communicating clearly with a range of stakeholders and maintaining accurate records. Whether you're coordinating competing priorities or supporting your team, you'll bring a proactive approach and genuine commitment to supporting Defence outcomes.

You could be a great fit if you have:

• Degree qualified in Finance, Supply Chain, Business or Procurement is highly regarded
• Experience in administration, scheduling or work coordination
• Strong organisational skills with excellent attention to detail
• Experience using Microsoft Office, particularly Excel, and ideally SAP ERP
• Excellent communication and customer service skills
• The ability to work independently while contributing positively to a collaborative team

Please note:

• This position carries trust and responsibility. To support this, a comprehensive probity assessment, including a National Police Check, is a key part of the selection process for this role.
• As this role requires an Australian Defence Security Clearance, applicants must be Australian Citizens. If successful, Serco will manage and sponsor the clearance process.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans and people with disability.

By joining Serco you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.