Manager, Business Insights & Analytics

• DataX | WIB Data, Digital & AI
• Sydney Location
• Build data products that drive better decisions

At Westpac Institutional Bank (WIB), we're building a data-led future. Our DataX & GTS Analytics team partners with some of the bank's most important businesses, transforming complex data into insights, products and solutions that drive commercial performance, improve client outcomes and support strategic decision-making.

We're looking for a hands-on and technically strong Manager, Data & Analytics to help bridge the gap between business, analytics and engineering. This is a role for someone who enjoys engaging with stakeholders, solving complex business problems and getting into the detail of how data products, models and pipelines are designed and delivered.

Working across DataX, Global Transaction Services (GTS) and our broader client and product teams, you'll help turn business challenges into scalable data solutions that create measurable impact.

In this role, you will:

• Partner with stakeholders to understand business challenges and identify opportunities to leverage data and analytics.
• Translate business requirements into scalable data, analytics and reporting solutions.
• Design, build and maintain analytical datasets, data pipelines, information models and data products that support both internal and client-facing use cases.
• Source, transform and analyse large and complex datasets from multiple platforms and systems.
• Develop insights, reporting and data products that support commercial growth, client engagement and strategic decision-making.
• Work closely with engineering and platform teams to ensure data quality, reliability, governance and operational excellence.
• Troubleshoot data issues and drive continuous improvements across analytics workflows and processes.
• Communicate technical concepts clearly and effectively to both technical and non-technical audiences.
• Contribute to best-practice analytics, engineering standards, automation and knowledge sharing across the team.

We're interested in people who bring:

• Strong SQL skills and extensive experience working with large and complex datasets.
• Experience building and maintaining data pipelines, transformation processes and analytical data models.
• Hands-on experience with Python and modern cloud-based data platforms such as Snowflake, Synapse, Databricks or similar.
• Experience delivering analytics, reporting and data solutions that drive business outcomes.
• Strong understanding of data modelling, data architecture and analytical problem solving.
• Experience working with version control, code review and other modern development practices.
• Strong stakeholder management skills and the ability to work effectively across business and technical teams.
• Excellent communication and storytelling skills, with the ability to simplify complex concepts.
• Commercial curiosity, sound judgement and a pragmatic approach to solving problems.
• A collaborative mindset and willingness to challenge thinking constructively.
• Exposure to data science, machine learning or statistical modelling techniques would be highly regarded, particularly where these have been applied to solve real-world business problems or develop data-driven products and solutions.

What will set you apart

You'll likely have experience in analytics, analytics engineering, data engineering, consulting, financial services or another complex environment where you've delivered end-to-end data solutions.

You're equally comfortable discussing strategic opportunities with senior stakeholders as you are diving into SQL, Python or pipeline code to solve technical problems.

Experience in financial services is highly regarded, but we're equally interested in exceptional candidates from other industries who bring a strong combination of technical depth, business engagement and delivery focus.

Why Westpac?

We're creating better futures for our customers, communities and people. You'll join a collaborative and inclusive environment where diverse perspectives are valued, people are encouraged to challenge thinking, and everyone has the opportunity to thrive.

We welcome applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally diverse backgrounds, LGBTQIA+ communities and candidates of all ages and life experiences.

Why join us?                   

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country.

Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Our Promise to you!

To get started, simply click on the APPLY or APPLYNOW button.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians, and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.