Referral Unit Officer

SA Health
Job reference: 939335
Location: 5000 - ADELAIDE
Job status: Short Term Contract
Eligibility: Open to Everyone

• Women’s and Children’s Health Network, Referral Unit, ASO2, Adelaide 5000
• ASO2 - Administrative Services Officer L2, Salary - $64,195 - $67,154 + 12% Superannuation and Salary Sacrifice Benefits
• Multiple positions available – Full Time/Part Time, Temporary (fixed term) contract until 2 April 2027

About WCHN
Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.

What WCHN Can Offer You

• Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites).
• Support for you and your family via our Employee Assistance Program.
• Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.

About the role

The Referral Unit Officer provides confidential administrative and data management support to ensure accurate and timely processing of CAFHS referrals and client information. The role also delivers high-quality customer service by coordinating client bookings and working collaboratively with the Child and Family Health Service administration team to support efficient service delivery.

Key duties of the role

• Provide a timely service for the day-to-day data input, gathering and collation of CaFHS client information
• Contribute to the effective coordination, management and integrity of CaFHS client information systems
• Provide positive, friendly, courteous and helpful interactions with internal and external customers.
• Support and actively participate in a positive culture and safe work environment
• Provision of an efficient and coordinated customer booking system
• Participate in the review and continuous improvement and quality activities of the office systems

Skills and Experience

• Demonstrated experience providing efficient administrative and data entry support services in a fast-paced environment.
• Ability to manage confidential information and maintain accuracy in data and records management.
• Excellent communication and interpersonal skills with the ability to engage professionally with diverse stakeholders.
• Proven ability to prioritise workload, multitask, and adapt to changing work environments independently and within a team.

Enquiries can be directed to

Natasha Clark

Manager - Central Intake Booking Hub

0418823***

*************@sa.gov.au 

Want to learn more about career opportunities at WCHN? Click Here to discover how you can Realise Your Potential and join one of our many teams making a positive difference in the community.

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To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and the document checklists below:

If you would like further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.

The South Australian public sector promotes diversity and flexible ways of working part-time.  Applicants are encouraged to discuss the flexible working arrangements for this role.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Thursday 13 August 2026 11:55PM

Applications close: 13/08/2026 11:55 PM

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.