Migration Assistance (Fluent in Vietnamese)

Key Responsibilities:

• Assist in gathering and organising documents for Partner Visa, Sponsored Visa, Skill Assessment, and other applications as required.

• Assist in preparing and submitting visa applications, including e-lodging, to the Department of Home Affairs (DHA) and other relevant authorities.

• Assist in tracking and managing the progress of visa applications, ensuring everything is completed on time.

• Communicate with clients and migration agents to provide updates on visa applications.

• Help the team stay on top of deadlines and complete tasks in a timely manner.

• Assist with any other tasks assigned by the migration agents or management.

• Maintain a high degree of responsiveness towards customers.

• Ensure that the contact details of the clients are accurate and updated when there are changes.

• Maintain a good customer database for follow-up purposes.

• Ensure that the targets or KPIs set are achieved or exceeded

What you'll need to succeed:

• Working full-time.

• Fluent in both English and Vietnamese.

• Understanding the Australian Visa System.

• Good organisational skills and attention to detail.

• Strong communication skills, especially in managing client expectations.

• Ability to handle multiple tasks and meet deadlines.

• Team player with a willingness to assist where needed.

Additional requirements:

• Having any of the following qualifications will give your application an advantage:

  • Law graduate (preferably with interest or experience in migration law)

  • Currently studying or recently graduated from a MARA-approved course

  • Currently Studying Migration Law: Enrolled in an approved course to become a migration agent in Australia

Work location: Level 20, Tower 2/Darling Park, 201 Sussex St, Sydney NSW 2000, Australia