Ear Health Coordinator

Make a Difference in Ear Health

Puntukurnu Aboriginal Medical Service (PAMS) is seeking a passionate and organized Ear Health Coordinator to join our Clinical Services team in Newman.

This role plays a vital part in improving ear health and hearing outcomes for Aboriginal people living in remote communities across the Pilbara. Working closely with patients, families, clinicians, audiologists and visiting specialists, you will coordinate the delivery of ear and hearing health services and support people throughout their healthcare journey.

About the Role

As the Ear Health Coordinator, you will:

• Coordinate ear health recalls, referrals and patient follow-up.
• Support patients through audiology and ENT referral pathways.
• Coordinate telehealth and visiting specialist appointments.
• Maintain patient tracking systems and service data.
• Liaise with health professionals, schools, families and community stakeholders.
• Assist with community education and health promotion activities.
• Contribute to service reporting, quality improvement and program outcomes.

About You

To be successful in this role, you will bring:

• Experience in ear and hearing health, Aboriginal health, community services, or a related field.
• Knowledge of, or willingness to learn about, ear disease, hearing health, audiology and ENT referral pathways.
• Strong organisational skills, with the ability to coordinate appointments, referrals and patient care across multiple stakeholders.
• Strong communication and relationship-building skills, particularly when working with Aboriginal and Torres Strait Islander communities.
• An understanding of culturally safe, person-centred and trauma-informed care.
• The ability to work independently and collaboratively within a multidisciplinary team.
• Strong administrative and data management skills.
• A willingness to travel regularly to remote communities, including overnight stays.

Why Join PAMS?

At PAMS, you'll be part of a dedicated organisation committed to improving the health and wellbeing of Aboriginal communities across the Pilbara. We offer:

• A supportive and collaborative team environment.
• Meaningful work that directly impacts community health outcomes.
• Opportunities for professional development and growth.
• The chance to contribute to positive change in remote Aboriginal communities.