Support Worker - Gold Coast Residential AOD Mirikai

Located in Burleigh Heads on the Gold Coast, Mirikai is one of Queensland's leading residential alcohol and other drug treatment services. Supporting people through withdrawal and recovery, Mirikai provides a structured, therapeutic environment where clients can focus on rebuilding their lives and working towards lasting change.

At Lives Lived Well, we've been supporting people impacted by alcohol and other drugs for over 50 years. We also provide services for mental health, gambling concerns, veterans' wellbeing, and people transitioning from correctional centres. As a values-driven organisation focused on clinical excellence and innovation, we're committed to supporting people to live their lives well.

We are seeking Casual Support Workers to join our team at Mirikai.

This role plays an important part in maintaining a safe, supportive and recovery-focused environment for residents participating in our treatment program. A key focus of the position is providing support during evening, overnight and sleepover shifts, ensuring residents feel safe, supported and connected outside of standard business hours.

You'll work closely with residents throughout their recovery journey, supporting day-to-day program activities, providing practical assistance and maintaining a positive therapeutic environment within the residential community.

This is a role where you'll see the impact of your work every day. You'll support people as they develop new skills, overcome challenges and work towards meaningful change, while being part of a team that genuinely cares about the people we support and each other.

• Building positive and professional relationships with residents.
• Supporting the smooth delivery of evening and overnight program activities.
• Maintaining a safe and supportive residential environment.
• Responding calmly and effectively to unexpected situations.
• Working collaboratively with the broader multidisciplinary team.
• Contributing to positive outcomes for people in recovery.

We're looking for people who are passionate about supporting others, comfortable working independently, and able to provide a calm and supportive presence during overnight shifts.

You'll also bring:

• Certificate IV in Alcohol and Other Drugs, Mental Health, Community Services or a related field, or be working towards or willing to obtain one.
• Availability to work a variety of shifts, including evenings, overnight sleepover shifts, weekends and public holidays.
• Confidence working independently and making sound decisions when working overnight.
• Strong interpersonal skills and the ability to build positive relationships with people from diverse backgrounds.
• Ability to remain calm, professional and solution-focused in challenging situations.
• Strong written and computer skills, including client documentation and handovers.
• Understanding of, or willingness to learn about, alcohol and other drug treatment and recovery.
• A commitment to professional boundaries, teamwork and continuous learning.

You will also hold:

• A current Australian Driver Licence.
• A Working with Children Check, or willingness to obtain.
• First Aid and CPR certification, or willingness to obtain.

Most importantly, you'll bring genuine passion, commitment and alignment with Lives Lived Well's values:

• We are humble, human and full of hope
• We show up and share
• We ask: Why not? And what's next?
• We leave a positive wake

At Lives Lived Well, you'll join a team that is passionate about supporting people to live their lives well. We value collaboration, continuous learning and creating an environment where our people feel supported to do meaningful work.

Benefits include:

• Salary packaging to increase your take-home pay
• Fitness Passport
• Access to Perkbox discounts and benefits
• Ongoing learning and development opportunities
• Supportive multidisciplinary team environment
• The opportunity to gain valuable experience within one of Queensland's leading residential AOD services

For a copy of the Position Description, please email ***********@liveslivedwell.org.au. 

Applications will be assessed as they are received, and interviews may be conducted throughout the advertising period. We reserve the right to close applications early.

Lives Lived Well is an equal opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community, including First Nations Peoples