Export Airfreight Operations

About the business and the role:

We are an International Logistics company specialising in perishable cargo. With a small team located in Sydney and the support of Head Office in Melbourne, this is a fantastic opportunity with a global company who is continuing to expand.

We have a high focus on customer service and getting the job done. Working as an Export Airfreight Operator within the Airfreight department, this is a versatile role handling all aspects of the airfreight export process.

In this role you will be responsible for a large range of customers handling shipments from start to finish. Position is full time Monday to Friday 6am - 2.30pm. Can suit someone entering the export airfreight industry or an experienced operator ready to take things to the next level. Training will be provided to the right candidate.

Main Duties will include:

• Receive/confirm bookings from shippers in a timely manner

• Confirm and book shipment with preferred carriers and issue booking confirmations direct to the customer

• Full registration of shipments and Invoicing clients directly in EDI Enterprise

• Cutting Air Waybills

• Lodge EDN's

• Generate Export permits and all other relevant DAWR documentation for cargo to be cleared for export

• Sending Pre-Alerts to clients

• Liaise with airline lines, our warehouse staff and service providers

• Process & respond to emails from customers

• Deliver a high level of customer service

Skills and Experience

• Strong Customer Service Skills

• Analytical and Problem Solving Skills

• 1-2 Years minimum experience in airfreight advantageous

• Knowledge of perishable freight movement advantageous

• Experience with CargoWise advantageous

 The Ideal Candidate must have

• High attention to detail

• Valid Driver’s license

• Be proactive

• Ability to communicate clearly

• Be a team player

• Ability to work within time constraints

• Punctual and reliable

We will be reviewing applications as received and will being interviews as soon as possible so do not delay your application!