LGBTQIA+ Affirming Support Worker – Cambridge Park, NSW

Make a meaningful difference by supporting someone to live independently, express their identity, pursue their interests, and engage with their community on their own terms.

At Chosen Family, we foster a community-centred environment that embraces diversity, flexibility, inclusion and authentic self-expression. We believe quality support means understanding the individual—not simply providing a service.

We are looking for a compassionate, open-minded and non-judgmental Support Worker who can build a genuine connection with a participant and provide support that is respectful of their values, beliefs, relationships and lifestyle.

The Opportunity

We are seeking a female Community Support Worker who is LGBTQIA+ affirming and comfortable supporting a participant with a diverse range of interests, beliefs and relationship structures.

The participant is looking for someone who is:

• Open-minded, accepting and genuinely non-judgmental
• LGBTQIA+ affirming and respectful of diverse identities
• Respectful of polyamorous relationships and different relationship structures
• Comfortable with diverse spiritual beliefs and practices, including tarot
• Patient, empathetic, calm and emotionally grounded
• A good listener who takes the time to understand the person they are supporting
• Supportive of autonomy, independence and personal choice
• Comfortable discussing personal or difficult topics appropriately
• Able to remain calm and reassuring when the participant becomes overwhelmed
• Reliable and consistent in maintaining a trusting support relationship

A male Support Worker may also be considered if an excellent match is identified, particularly where the applicant has strong alignment with the participant’s values, interests and support needs.

Shift Details

Location: Cambridge Park, NSW

Recurring Supports:

• Friday (Fortnightly): 4-hour shift from 1:00 PM onwards, commencing from 14 August
• Thursday (Fortnightly): 4-hour transport and community access shift commencing 12:00 PM — Cambridge Park to Springwood
• Wednesday (Monthly): 3–4-hour transport support — Cambridge Park to Katoomba and return

Preference will be given to applicants who can commit to multiple or all recurring shifts, helping provide consistency, familiarity and continuity of support.

About the Participant

You will be supporting a 30-year-old gender-diverse participant who values authenticity, creativity, independence, inclusivity and being accepted for who they are.

The participant appreciates having a Support Worker who is willing to get to know them as an individual and who can engage with their interests rather than approaching support in a purely task-focused way.

The participant has formal diagnoses including:

• Autism Spectrum Disorder (ASD)
• Borderline Personality Disorder (BPD)
• Complex Post-Traumatic Stress Disorder (C-PTSD)
• Major Depressive Disorder (MDD)
• Generalised Anxiety Disorder (GAD)
• Sensory Processing Disorder (SPD)
• Chronic Fatigue Syndrome (CFS)
• History of an eating disorder, including anorexia nervosa

The participant is independently mobile and does not require manual handling, feeding assistance or mobility equipment. There are no reported behaviours of concern or high-care physical support requirements.

Due to chronic fatigue, supports should be paced appropriately and should not be approached as highly fitness-focused activities. The emphasis is on comfortable, meaningful participation and community access.

Interests & Hobbies

A Support Worker who genuinely enjoys or is comfortable engaging with some of the following interests would be highly regarded:

🎮 Gaming & Geek Culture

• Video games
• Arcade games
• Fantasy
• Dungeons & Dragons

🎨 Creative Interests

• Arts and crafts
• Creative projects
• Cartoons and animation

📚 Anime, Manga & Cartoons

• Manga
• Anime
• Cartoons
• Fantasy-themed media

🐾 Animals & Nature

• Animals
• Paleontology and prehistoric life

🎵 Music

• Punk
• Metal
• Alternative music

🦇 Gothic & Spooky Themes

• Gothic aesthetics
• Spooky themes
• Horror-inspired interests

🔮 Spirituality

• Tarot
• Spiritual practices
• Alternative beliefs and perspectives

🏊 Swimming

• Swimming and gentle recreational activities, where appropriate

You do not need to share all of these interests. What matters most is having a genuine willingness to learn about and respect the participant’s interests.

What You’ll Be Doing

As the Support Worker, you will:

• Facilitate meaningful community access and social participation.
• Provide safe transport to appointments and community activities.
• Support participation in activities aligned with the participant’s interests and preferences.
• Build a trusting, respectful and authentic support relationship.
• Encourage independence without being overly directive or controlling.
• Respect the participant’s choices, values, beliefs, relationships and lifestyle.
• Provide support using a trauma-informed, neuroaffirming and person-centred approach.
• Listen actively and take the time to understand the participant as an individual.
• Remain calm and supportive when the participant feels overwhelmed.
• Support appropriate conversations around personal or difficult topics with empathy and professional boundaries.
• Respect different relationship structures, including polyamorous relationships.
• Maintain appropriate confidentiality, dignity and professional boundaries.
• Maintain accurate progress notes and documentation.
• Promote emotional wellbeing through consistent, respectful and empowering support.

The Right Person

We are particularly interested in applicants who demonstrate:

• Open-mindedness — you don’t impose your own values or beliefs on others.
• Empathy — you seek to understand rather than judge.
• Patience — you understand that trust and rapport take time.
• Emotional maturity — you can remain calm and grounded when someone is distressed or overwhelmed.
• Respect for autonomy — you support people to make their own choices rather than telling them what they should do.
• Excellent listening skills — you are genuinely interested in understanding the person.
• Reliability — you understand that consistency is particularly important when building trust.
• Inclusivity — you are genuinely comfortable supporting people from diverse identities, backgrounds and lifestyles.
• Curiosity and flexibility — you’re willing to learn about interests and perspectives that may be different from your own.
• Authenticity — you can build a natural, comfortable rapport without being overly formal or clinical.

Highly Regarded

The following would be advantageous but are not mandatory:

• Female Support Worker, in line with the participant’s preference
• LGBTQIA+ identifying or a strong LGBTQIA+ ally
• Experience supporting gender-diverse or LGBTQIA+ participants
• Experience working with autistic or neurodivergent people
• Experience with psychosocial disability
• Trauma-informed support experience
• Interest in gaming, D&D, anime, manga or fantasy
• Interest in arts and crafts
• Interest in animals, paleontology or alternative interests
• Comfortable around gothic, spooky or alternative subcultures
• Comfortable discussing or respectfully engaging with tarot and spiritual practices
• Creative, artistic or imaginative personality
• Experience supporting community access and transport

Essential Requirements

• NDIS Worker Screening Check
• Current Working with Children Check, if applicable
• Current First Aid & CPR Certificate
• Current Australian Driver Licence
• Reliable and comprehensively insured vehicle
• Smartphone for documentation and communication
• Excellent communication and interpersonal skills
• Commitment to person-centred, respectful and non-judgmental support

What Matters Most

You don’t need to be an expert in LGBTQIA+ issues, tarot, Dungeons & Dragons, anime, gaming or any of the participant’s other interests.

What matters is your attitude.

We are looking for someone who can genuinely say:

“You don’t have to live the same way I do for me to respect you.”

If you are someone who listens before judging, supports rather than controls, and is willing to understand the person behind the support plan, you may be an excellent match.

About Chosen Family

Chosen Family is an inclusive NDIS provider committed to creating safe, affirming and empowering supports for people of all identities and backgrounds.

We believe person-centred support means respecting the whole person—their identity, values, relationships, interests, beliefs, choices and aspirations.

We strongly encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and members and allies of the LGBTQIA+ community.

If you are compassionate, open-minded, reliable and genuinely committed to supporting people without judgment, we’d love to hear from you.

Apply today and become part of a team that is redefining what truly person-centred support looks like.