Practice & Operations Manager

Practice & Operations Manager | Solara Dermatology, Eastwood

Part-time (0.5 FTE) | $45–50 per hour | Eastwood, Adelaide

Solara Dermatology is a new specialist dermatology and laser practice opening in a beautiful, purpose-built facility in Eastwood. We're looking for an experienced Practice & Operations Manager to take ownership of the practice's operations, finance, HR and compliance - working closely with our Principal Dermatologist to build a growing private practice from the ground up.

This is a rare opportunity to shape practice systems and culture from day one, with real scope to grow into a senior operational leadership role as Solara expands. Initially you'll play a hands-on role at reception while we build our team, before transitioning into full financial, HR and business management.

If you're an experienced practice manager who thrives on building systems, solving problems independently, and working closely with a specialist clinician, we'd love to hear from you.

Key responsibilities

• Practice operations: managing efficient clinic workflow, staff rostering and leave management, facility management, co-ordinating with contractors and service providers, maintaining equipment servicing schedules, and continuous improvement of practice systems

• Financial administration & payroll: processing payroll, timesheets and leave, superannuation, accounts payable/receivable, banking and invoice processing, financial reporting for the Practice Principal, liaison with the practice accountant and bookkeeper, and preparing documentation for BAS, payroll tax and end-of-year reporting

• Human resources: recruitment support, employment documentation, staff onboarding, performance review coordination, training records and staff wellbeing

• Patient services & reception: Assuming leadership of the front-of-house experience, including manning phones, appointment scheduling, Medicare and private billing, EFTPOS reconciliation, co-ordinating patient recalls, waitlist management and patient feedback/complaints. Initially this will be a significant part of the role while the practice is becoming established but will decrease as the practice grows and dedicated reception staff are appointed.

• Governance, compliance & technology: auditing of practice policies, WHS, incident reporting and management, maintaining equipment servicing records, insurance renewals, Xestro administration and coordination of IT providers

• Business development & executive support: marketing coordination, updating practice website, referral network support, maintaining supplier relationships, business reporting, CPD/conference administration, executive support to the Practice Principal, and special projects as required

Essential

• Previous experience managing a medical or specialist practice

• Significant financial administration and payroll experience

• Excellent organisational and communication skills

• High level computer literacy

• Ability to work independently

• Exceptional attention to detail

Desirable

• Experience in dermatology, plastic surgery or cosmetic medicine

• Experience with Xestro (or similar practice software such Genie or Gentu)

• Knowledge of Medicare and private billing

• Experience with payroll systems

• HR and recruitment experience

• Interest in business growth and continuous self-improvement

What we're offering

• $45–50 per hour, 0.5 FTE: Monday afternoon plus two full days (specific days negotiable)

• A beautiful, purpose-built facility: modern, well-designed, and a lovely place to work

• Opportunity to take ownership across managing finance, HR and operations

• An integral role in shaping how Solara Dermatology operates

• Room to grow into a senior operational leadership position as the practice expands

• A close working relationship with the Principal Dermatologist and a small founding team