Trade Counter Sales & Customer Service - Full Time

Tired of the tools but still love the trade?

Put your practical knowledge to work helping tradies, farmers and local businesses find the right product and get back on the job.

Bolts R Us is a locally owned Geraldton business supplying fasteners, tools, welding equipment and industrial hardware across the Mid West. We’re looking for a practical, motivated, customer-focused person to join our team.

About the role

You'll be someone our customers get to know and rely on when they walk through the door or call with a problem to solve. That could mean helping someone identify the right fastener, talking through options, preparing an order or simply making sure a regular customer gets what they need quickly.

Full-time role | No Sundays | Rostered Saturday mornings + half-day off during the week

Key responsibilities

• Serve customers at the trade counter, over the phone and by email

• Help customers find the right products and practical solutions

• Process sales, customer orders and quotes

• Receive, organise, pick and pack stock and customer orders

• Learn our product range and help keep the store stocked and running smoothly

About you

• Practical knowledge or experience with fasteners, tools, hardware, mechanical products, machinery or trade environments.

• Enjoy helping customers solve problems

• Friendly, practical and down to earth

• Reliable and takes pride in doing a job properly

• Motivated, with the initiative to work things out and get things done

• Comfortable using computers and learning our sales and inventory systems

• Works well as part of a small team

Useful, but not essential: Forklift licence and an understanding of imperial and metric systems.

About us

For more than 40 years, Bolts R Us has been helping Geraldton and Mid West customers get the right products for the job. You'll get to know our regular customers and build real product knowledge. Good service matters to us, and so does practical knowledge.

Sound like you? Apply through SEEK, or if you're interested but not sure whether it's the right fit, get in touch - call, email or drop in. We'd be happy to have a chat.