Junior Office Administrator

O'Brien Electrical & Plumbing Coopers Plains is a family-owned business that has proudly serviced Brisbane for over 35 years. We provide electrical and plumbing services to residential and commercial customers and have built a strong reputation for customer service, reliability and professionalism.

We are looking for a Junior Office Administrator to join our friendly team in a full-time position based at our Coopers Plains office.

This is an excellent opportunity for someone looking to start their career in administration. No previous office administration experience is required, as we are looking for the right person who we can train and develop into a confident and capable office administrator.

You will work closely with our administration team, technicians and managers while learning how a busy electrical and plumbing service business operates.

Full training will be provided on our systems and software, including Simpro and Xero.

Why Join Us?

• Join a stable, family-owned business with over 35 years of industry experience

• Full training and support provided

• Learn practical administration skills in a real business environment

• Gain experience with industry-leading systems including Simpro and Xero

• Friendly and supportive team environment

• Opportunity to develop your skills and grow with the business

• Free onsite parking

About You

We're looking for someone with a positive attitude who genuinely wants to learn and build a career in administration.

To be successful in this role, you will be:

• Enthusiastic, positive and friendly

• Confident communicating with customers and team members by phone, email and face-to-face

• Able to take clear and accurate messages

• Organised and able to manage multiple tasks

• Reliable and willing to learn

• Comfortable asking questions and taking direction

• Confident learning new software and systems

• Able to work accurately and pay attention to detail

• Comfortable with basic calculations, including GST

• Familiar with Microsoft Word, Excel and email

• Happy to contribute ideas and be part of a team

Previous work experience is not essential. Experience from a casual role in retail, hospitality, takeaway or another customer service environment would be well regarded.

What You'll Learn and Do

Your responsibilities will include:

• Answering and making phone calls and taking clear messages

• Providing friendly and professional customer service

• Entering customer information and job details

• Learning to enter and schedule jobs using Simpro

• Assisting with customer and supplier invoices

• Learning to process payments and enter information using Xero

• Liaising with customers, suppliers, technicians and managers

• Managing incoming emails

• Filing, scanning and maintaining electronic records

• Providing administrative support across different areas of the business

• Assisting the team with general office duties

As your skills and confidence develop, you'll be given the opportunity to take on additional responsibilities.

Position Details

• Full-time position

• Based at our Coopers Plains office

• Monday to Friday

• Office hours: 7:30am to 4:00pm

• Free onsite parking

• Immediate start available

• Pay and conditions in accordance with the applicable Clerks Award classification

This position would be ideal for someone starting their working career, including a recent school leaver or TAFE graduate, who is looking for an opportunity to learn, develop and become a valued long-term member of our team.

To apply, please submit your current resume together with a short cover letter telling us why you are interested in the position.