Digital Solutions and Customer Service EOI

Expression of Interest (EOI)
Contract Opportunities – Aboriginal and Torres Strait Islander Applicants
Remote | Australia-wide
Banksia Solutions is an Aboriginal-owned digital solutions company committed to creating meaningful employment opportunities while delivering high-quality services to businesses, schools, universities, government, and community organisations across Australia.
We are seeking expressions of interest from Aboriginal and/or Torres Strait Islander people interested in joining our growing team on a contract basis in a fully remote role.
About the Opportunity
We are looking for people who are passionate about making a difference, enjoy working with others, and are keen to grow their skills. While previous experience in digital services, administration, education, customer service, consulting, or related fields is highly regarded, it is not essential.
We believe technical skills can be taught—but strong people skills, reliability, and a willingness to learn are invaluable.
We’re Looking For People Who:
* Have excellent communication and interpersonal skills.* Are friendly, professional, and enjoy helping others.* Can work independently in a remote environment.* Are reliable, organised, and motivated.* Are eager to learn new skills and embrace new opportunities.* Share our commitment to supporting communities through innovation and inclusive practices.
Experience (Preferred but Not Essential)
Experience in one or more of the following areas would be an advantage:
* Customer service* Administration* Education or training* Digital technologies* Website or content management* Graphic design or marketing* Social media* Project support* Community engagement* Business support
What We Offer
* Flexible remote work.* Contract opportunities with the potential for ongoing work.* A supportive and culturally safe team environment.* Professional development and mentoring.* The opportunity to contribute to meaningful projects that positively impact communities across Australia.
How to Express Your Interest
Please send us:
* A short introduction about yourself.* Your resume (if available).* A brief outline of your experience, interests, and the type of work you would like to be involved in.
If you don’t have extensive work experience, we still encourage you to apply. We’d love to hear about your strengths, community involvement, volunteering, cultural knowledge, transferable skills, and what motivates you.
At Banksia Solutions, we value diversity of experience and believe great people come from many different pathways. We encourage Aboriginal and Torres Strait Islander people from all backgrounds and stages of their careers to submit an expression of interest.