Senior Communications & Stakeholder Advisor

About John Holland:

At John Holland, our purpose is simple – we transform lives with everything we do.

We’ve always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day.

That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.

Be part of the team that’s up for the challenge of transforming lives for good.

About the project:

John Holland is looking for a Senior Community Advisor to join our North East Link - Hoddle to Burke project

Eastern Hoddle Bourke Alliance (EHBA), comprising John Holland, Seymour Whyte, Mott MacDonald and Jacobs, in partnership with MRPV, is delivering a major upgrade of Melbourne's Eastern Freeway as part of the North East Link Project. The project includes:

• 6km of freeway widening with additional lanes in both directions
• 3km dedicated busway separated from mainline traffic
• Major bridge and structural works, including a new Yarra River bridge
• Installation of retaining walls, drainage, noise walls, ITS, lighting and signage

Responsibilities of the role include:

• Identify stakeholder and community issues and develop strategies to minimise impacts for the civil infrastructure works for the 4200 Zone on EHBA.
• Ensure client expectations are fully understood and develop good working relationships with the client
• Plan and manage contact with external stakeholders and the community including businesses and residents in a way that enhances the reputation of the Project.
• Prepare the communications collateral required, associated with the fact sheets, notifications, key messages
• Develop good working relationships with the project construction team to ensure activities are undertaken strategically, minimising impact and disruption to stakeholders and the community.
• Provide advice and assistance to the construction teams on community and stakeholder activities so communication and notification requirements are understood in accordance with the Stakeholder Relations and Communications Management Plan.
• Write a range of high-quality communication materials, including notifications, newsletters, advertising, social media posts and formal correspondence as well as co-ordinate residential door-knocks as appropriate.
• Manage responses to all project related communications matters including via phone, email, website and social media in line with agreed client framework.
• Assist in the identification, development and management of promotional opportunities for the project and its construction (i.e. media, presentations, milestones etc).
• Participate and assist with activities undertaken by the wider Communications team as appropriate.

To be successful in this key role, you must have:

• Tertiary Degree (Bachelor level) or certificate or relevant experience (Disciplines relevant to function area, e.g. public relations, journalism, communications, stakeholder management)
• ­3-5 years’ experience providing strategic communications advice and services. ­
• Multi-discipline experience, e.g. corporate communications, stakeholder relations, community engagement, marketing communications.
• Experience in leading project or specialist function activities within a construction environment is highly regarded
• IAP2 certificate.

As part of the team, you help us deliver on our promise to transform lives

Your success is reflected in ours, so we’re committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as we understand that different perspectives and ideas are critical to our long-term success.

We want you to be with us for the long term, so providing you with rich career experiences and ongoing development is our priority.

What’s in it for you

We’re about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.

We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From generous leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.

We offer:

• Competitive remuneration with salary continuance, and salary sacrifice options.
• Great leave benefits including 18 weeks paid parental leave with super and up to an extra 18 weeks of super paid on further periods of unpaid parental leave, multicultural leave exchange and two extra days to prioritise your wellbeing.
• Career progression underpinned by our exciting pipeline of work means you'll have the opportunity to work on iconic projects that are shaping cities and communities.
• Learning and development opportunities where you’ll have access to emerging talent programs, building your career through clear career pathways, plus technical and leadership training and development opportunities.
• Inclusion, diversity and equity is part of how we work. We want everyone at John Holland to feel that they belong – that’s why we’re working hard every day to foster a more inclusive culture, backed by a business-wide inclusion strategy to bring about meaningful change. We’ve also got active employee resource groups that support our commitments including those around gender equality and reconciliation.
• Flexible working that works for you as we know flexibility means different things to different people. Whether its flexi-hours, flexi-parenting, flexi-leave, flexi-shifts, flexi-work, we're committed to helping our people work flexibly.