Site Operations Coordinator

We’re one of Australia’s most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruises.

That’s why a career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward. Together, we can make a difference.

In this exciting career opportunity, you will support a range of maintenance and construction related activities across the NRMA EV charger fleet, including fault monitoring and coordination of associated repairs and maintenance as required. Data collection, maintenance and reporting are central to the role along with administrative support to Operations and Delivery for purchasing and supplier management.

You will be comfortable coordinating directly with field resources, manufacturers, suppliers and internal staff to ensure network faults are investigated and resolved within SLA’s and develop, produce and present site performance reporting, contractor performance reports, scope of works documents and other operational documents as required.

This role is ideally located in Smithfield but could be accommodated in Sydney Olympic Park with flexible/hybrid working.

What You'll Do

• Respond to fault and network queries from NRMA business divisions in an informed and timely manner
• Drafting and distribution of work orders / scope documents
• Provide administrative project support to Delivery as required for greenfield sites
• Monitor the NRMA charging network and respond appropriately to faults.
• Co-ordination of scheduled and reactive maintenance programs

What You'll Bring

• Proficient and methodical in troubleshooting and problem solving.
• Excellent written and verbal communication skills
• Experience in producing high quality documentation
• Proven time management and organisational skills, with the ability to work well under pressure of multiple deliverables within tight deadlines.
• Intermediate level skills in Excel, Word and Outlook
• Previous experience in managing field contractors would be advantageous
• Previous experience in monitoring active network elements in either EV, electrical or telecommunications assets would be advantageous

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on a range of NRMA personal insurance products including car, home & travel
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know You Belong

We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nation, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.