FIFO Hospitality Manager

• Lead and manage all hospitality operations across multiple food and beverage outlets, retail services, tavern facilities, cafés, and catering operations
• Drive a strong culture of safety, food safety, customer service excellence, and operational compliance
• Manage large hospitality teams, providing coaching, mentoring, and leadership to build engagement and high performance
• Develop and implement innovative menus and food concepts that enhance guest experience and meet client expectations
• Oversee end-to-end stock management, procurement, inventory control, and waste reduction initiatives
• Manage operational budgets, labour costs, forecasting, and financial performance to achieve business objectives
• Monitor and analyse operational data, KPIs, and customer feedback to drive continuous improvement
• Ensure compliance with food safety standards, legislative requirements, and company policies and procedures
• Manage workforce planning, roster development, and labour utilisation across a 24/7 operational environment
• Utilise POS systems and commercial reporting tools to support effective decision-making and business performance
• Build strong relationships with clients, stakeholders, and site leadership teams
• Lead service delivery improvements that enhance productivity, profitability, and guest satisfaction outcomes
• Foster a positive and inclusive team culture that attracts, develops, and retains talent

• Minimum 5 years' experience in a senior hospitality management role
• Previous FIFO or remote-site hospitality leadership experience
• Extensive food and beverage operational experience within high-volume environments
• Commercial Cookery qualification and strong fine dining experience
• Demonstrated experience in menu design, product development, and food innovation
• Strong understanding of food safety regulations and best practice standards
• Proven experience managing large teams across multiple hospitality departments
• Strong financial, budgeting, forecasting, and commercial management skills
• Experience with POS systems, reporting platforms, and operational analytics
• Exceptional communication, leadership, and stakeholder management skills
• Outstanding organisational and time management abilities
• Ability to inspire teams, drive engagement, and create a culture of accountability and excellence

• Approved Manager certification
• Current RSA certification
• Unrestricted C Class Driver's Licence
• Ability to work a FIFO 4:3 roster from Perth Airport
• Ability to pass pre-employment medical and background checks

• Highly competitive remuneration package reflective of your experience and leadership capability
• Lifestyle-friendly FIFO 4:3 roster
• Meals, accommodation, and uniforms provided while on site
• Opportunity to lead one of the largest and most dynamic hospitality operations in the Pilbara
• Access to wellbeing programs supporting mental, financial, and physical health
• Ongoing learning, development, and career progression opportunities
• A collaborative and supportive leadership team environment
• Reward and Recognition Program with access to discounts and offers from major Australian retailers

”Connecting People and Places to Make the World Work Better”.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.

www.au.issworld.com