Casual Sales Associate | COACH | DJ's Brisbane

Join the World of Coach

Coach is a leading design house of modern luxury accessories and lifestyle collections, known for its craftsmanship, innovation, and authentic New York spirit. As part of the Tapestry family, Coach is committed to fostering an inclusive workplace where individuality is celebrated and employees are empowered to grow.

We are looking for a passionate and customer-focused Casual Sales Associate to join our team at Coach David Jones Brisbane.

About the Role

As a Casual Sales Associate, you will be a brand ambassador responsible for delivering exceptional customer experiences, driving sales, and creating meaningful connections with our customers. You will play an important role in achieving store goals while representing one of the world's most recognised luxury brands.

This role is ideal for someone who thrives in a fast-paced retail environment, loves fashion and luxury products, and enjoys building relationships with customers.

Key Responsibilities

• Deliver an exceptional and personalised customer experience.
• Build genuine customer relationships to drive loyalty and repeat business.
• Achieve individual and team sales targets and KPIs.
• Confidently recommend products and styling solutions tailored to customer needs.
• Assist with visual merchandising and maintaining luxury presentation standards.
• Support stock replenishment, inventory management, and operational tasks.
• Work collaboratively with the team to create a positive store environment.
• Uphold Coach brand values and operational standards.

About You

• Has previous experience in retail, hospitality, customer service, or a customer-facing role.
• Is passionate about fashion, luxury retail, and delivering outstanding service.
• Has excellent communication and interpersonal skills.
• Enjoys building rapport and creating memorable customer experiences.
• Is proactive, adaptable, and eager to learn.
• Can work flexibly across weekdays, weekends, public holidays, and peak trading periods.
• Is motivated by achieving sales goals and delivering results.

What We Offer

• Competitive hourly rates.
• Generous employee discounts across Tapestry brands.
• Continuous learning and development opportunities.
• Exposure to a global luxury retail business.
• A supportive, inclusive, and high-performing team culture.
• Potential opportunities for future career progression within Coach and Tapestry.

Why Coach?

At Coach, we believe exceptional customer experiences begin with exceptional people. If you're passionate about retail, fashion, and connecting with customers, we'd love to hear from you.

Whether you're an experienced retailer or come from a hospitality or customer service background, we encourage you to apply.

Apply now and become part of the Coach team at David Jones Brisbane.