Bookkeeper / Receptionist - Full-time

About us

The Brisbane Speech and Hearing Clinic specialises in speech pathology and audiology services. We are located near Royal Brisbane & Women's Hospital.

About the role

We are seeking a full-time Bookkeeper / Receptionist. This unique dual-role position combines administrative and financial responsibilities, making it ideal for someone with diverse skills and the ability to manage multiple priorities.

Key responsibilities

• Preparing varied and diverse invoices in a timely manner

• Reconciling bank statements and maintaining financial records in accordance with clinic procedures

• Maintaining and updating patient records and administrative files with attention to detail and confidentiality

• Managing clinic correspondence and general administrative duties

• Accurately processing accounts payable and accounts receivable transactions

• Processing patient payments and managing EFTPOS and HICAPS systems

• Supporting the clinic team by coordinating schedules and providing administrative support where needed

• Ensuring compliance with relevant healthcare regulations and clinic policies

• Greeting patients, answering telephone enquiries and scheduling appointments in a professional and welcoming manner

• Managing reception activities and maintaining patient confidentiality

What we're looking for

• Proven experience in a bookkeeping role, with proficiency in an accounting software package

• Demonstrated experience as a receptionist or in a customer-facing administrative role

• Strong organisational and time management skills with the ability to manage multiple tasks simultaneously

• Excellent communication skills, both verbal and written, with a professional and courteous manner

• Proficiency in Microsoft Word and Excel

• Sound numeracy skills and accuracy in financial record-keeping

• Understanding of confidentiality requirements and ability to handle sensitive patient information with discretion

• A genuine commitment to providing quality customer service and supporting a healthcare environment

• Reliability and the ability to work independently as well as part of a team

• Certificate III or higher in Business Administration, Accounting or related field (or equivalent experience) is desirable

What we offer

We are committed to creating a supportive and inclusive workplace where our staff can thrive. We offer a full-time permanent position and you will be employed under the Health Professionals and Support Services Award (MA000027). You will benefit from working in a collaborative healthcare team where your contributions are valued and recognised. We provide a professional work environment with modern facilities in a convenient Herston location. Our clinic promotes a positive work culture that prioritises work-life balance and employee wellbeing. We also offer staff discounts on clinic services and access to professional development opportunities relevant to your role.

Apply now

If you are an organised, customer-focused professional with bookkeeping experience who is ready to make a difference in a healthcare setting, we would like to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you would be an excellent fit for this role. We look forward to meeting you.