Client Services Coordinator

Job Advertisement - Client Services Coordinator· Assist with the end-to-end client journey—coordinating every detail from contract signing through to post-settlement.· Join an award-winning luxury property developer with a strong pipeline of premium Melbourne projects.· Build a long-term property career with hands-on learning, mentoring and genuine opportunities to grow.
Business OverviewCo-founded by Tim and Emma Lowe, Lowe Living has built a reputation for creating award-winning developments and exceptional customer experiences. As our Client Services Coordinator, you will be at the heart of the client journey, working closely with internal teams to ensure every purchaser receives a seamless and personalised experience from contract to settlement and beyond.
About the RoleAs a Client Services Coordinator you’ll be part of the team who are the trusted point of contact for purchasers and help the team guide them on their journey from contract signing through to post-settlement. Bring every milestone together by coordinating internal teams and creating a seamless experience at every stage, while building strong relationships, solving problems and ensuring every detail counts.
Key Responsibilities· Coordinate client meetings, walkthroughs and key touchpoints throughout the customer journey. · Manage client enquiries and ensure timely, professional communication. · Assist with client customisation requests and coordinate outcomes with internal teams and suppliers. · Support settlement activities, including inspections, documentation and handover preparation. · Maintain accurate client records, reporting and CRM data while supporting client engagement initiatives.
Skills & ExperienceTo be successful in this role, you will bring: · Experience in customer service, administration, property, real estate or construction.· Strong communication and relationship-building skills.· Excellent organisation, attention to detail and the ability to manage competing priorities.· Confidence using CRM systems and Microsoft Office applications.· A proactive, solutions-focused approach, a commitment to customer experience and a current driver’s licence.
CultureAt Lowe Living, our people are at the heart of everything we do. We are a values-led business where alignment, collaboration and genuine care for our people underpin our culture.We empower our team to take ownership, contribute ideas and make a meaningful impact as we build exceptional developments, thriving communities and a lasting legacy for future generations.
Benefits · Join a growing and highly respected property development business. · Career development opportunities and ongoing learning. · Attractive employee benefits, perks and incentives.· Work from a premium, modern office in South Melbourne.Base salary $70,000 - $90,000 per year, plus superannuation, based on experience.
We are looking to move quickly through the recruitment process, with applications reviewed as they are received and interviews commencing quickly. We encourage you to apply early, as the position may be filled before the closing date.
Excited to take the next step with Lowe Living? Apply now and join a team that values its people, supports growth and takes pride in the lasting impact of the places we create.