Would you like to help us make our world a safer place?

Right now, somewhere in the world, someone’s most important assets are being monitored and protected by our Securitas team. From managing access control at corporate sites to monitoring critical systems in data centres, our Security Officers play a vital role in creating safe, secure environments.

If you're passionate about safety, customer service, protecting people and property, working with systems, and being part of a professional, diverse team - we encourage you to apply

About the Business

Securitas is the leading global security company with operations in 44 countries in North America, Europe, Latin America, Middle East, Asia, The Pacific and Africa. With more than 2000 branch offices and over 370 000 employees, we make a difference every day, all year round. Our values are the foundation of our operations, and the corporate culture is built on these values that help to shape a long-term, financially successful enterprise by creating value for customers, employees, and shareholders. They are summarized in three words: Integrity, Vigilance, and Helpfulness.

About the Role

Our clients are a world leading Global Technology Company and a High Profile Retail Brand with offices based in the Melbourne CBD.  Their busy office location requires the services of a highly skilled Security Receptionist/Concierge to manage the front of house of the office space.

The Security Receptionist/Concierge at this location plays an important role in the safety and security of the site. As the first point of contact visitors and staff have when entering the facility, the Security Receptionist/Concierge at this location needs to leave a lasting impression of exceptional customer service.

The successful applicant will work Monday to Friday 7AM-3PM.

General Role Requirements/Responsibilities:

• Take ownership of the reception/concierge service
• Greet and process visitors/contractors
• Provide excellent customer service to employees
• Deal with queries from customers/visitors and employees
• Provide general administrative support
• Interact with all levels of management and employees
• Monitor CCTV system

Skills, Experience and Requirements:

• Hold a current Victorian Security licence
• First Aid Certificate (HLTAID011 and HLTAID010) and CPR Certificate (HLTAID009)
• Maintain a clean and professional appearance at all times
• Excellent communication and interpersonal skills
• Experience with computer software/systems i.e. Microsoft Suite, Visitor Sign in system etc
• Excellent organisational skills
• Positive attitude
• High attention to detail
• Proficient in working within a team environment and independently
• Excellent multi-tasking and customer service skills
• Ability to take initiative

Why Join Securitas?

Employee Value Proposition :

At Securitas, our people are our greatest strength. When you join us, you become part of a global organisation that values your contribution, supports your growth, and provides meaningful long-term career opportunities.

We have three core pillars that define the employee experience at Securitas

Purpose

• Play a vital role in protecting people, assets, and sensitive environments
• Contribute to a safe and secure experience for our clients every day
• Be part of a stable and essential industry that makes a real difference

Opportunity

• Build a long-term career with a global leader in security services
• Access ongoing training, development, and clear pathways for progression
• Receive full onboarding support, operational training, and provided uniforms
• Enjoy employee rewards and discounts across 400+ major retailers

People

• Join a diverse, inclusive, and supportive team environment
• Work within a global organisation with a strong local team culture
• Be part of a workplace that values respect, collaboration, and belonging

At Securitas, we’re committed to diversity and inclusion, creating a workplace where everyone belongs. We encourage applications from candidates of all backgrounds to join our mission of making the world a safer place.

Ready to join us?

If you meet the above criteria, click “Apply” to submit your updated resume. We can’t wait to welcome you to the Securitas family!

Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We truly appreciate the time and effort taken by every applicant to apply.

VIC-69125770S