Business Sales Consultant - LPG

Join a stable, experienced inbound team where service comes first and sales follows naturally Build genuine commercial and cross-sell skills in a fast-paced, people-focused contact centre Melbourne based | 4 days a wk in CBD office, one day WFH

Join a team that's All Kinds of Useful

At Origin, being useful is more than a tagline - it’s how we approach work every day. As a collective, we’re a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia’s energy transition. If you’re driven by purpose and excited to be part of something bigger, we’d love to have you on the journey.

About the role:

The LPG Business Sales Centre is the first point of contact for more than 30,000 existing SME customers, and for new customers looking to get set up.

As a Business Sales Consultant, based in Melbourne, you’ll take inbound calls covering everything from new site set-ups and pricing questions to service issues and account queries – it’s a role built on service first, with sales opportunities that come from genuinely helping the customer in front of you, rather than chasing a target list. You’ll join a small, close-knit inbound team, led by a manager with a long history in LPG, where experience runs deep and new starters are given real time to learn the ropes.

Most conversations cover pricing, supporting customers through the delivery scheduling process, and helping them understand their invoice or bill. You’ll work closely with the outbound and field sales teams, building the kind of rapport that turns a single call into a longer relationship.

Why this role matters?

This role sits right at the front line of Origin’s LPG customer experience – every call is a chance to keep a business customer with Origin, or win a new one over. You’ll help the LPG Commercial Sales team work toward its ambition of leading market share nationally, while making sure customers genuinely feel looked after.

It’s also a great place to build commercial skills: you’ll spot genuine opportunities to cross-sell across other Origin products, and develop the kind of service-led sales instinct that’s transferable across the business.

What will you bring?

A strong customer focus – you genuinely want to understand what the customer needs and think it through to the right solution, not just move to the next call Experience in a phone-based sales or service role, or equivalent customer-facing experience – LPG knowledge isn’t required, we’ll teach you that Commercial curiosity, with the judgement to spot genuine opportunities to add value for the customer Resilience, energy and a positive attitude, ready to bring that into an office-based team environment

What To Expect From Our Recruitment Process

we know applying for a new role can feel like a bit of a black box, so here's a quick look at what happens next:

Application Review - We'll review your application against the role's key requirements and be in touch either way, so you're never left wondering Video Screen - If you're shortlisted, we'll send a short set of questions for you to record in your own time - a chance for us to get to know you before we meet in person Interview - A relaxed, conversational chat with the hiring team about real examples from your experience, and your chance to ask us anything about the role and team Offer & Onboarding - If successful, we'll move quickly to get your offer sorted.

If you need any adjustments made to any part of the recruitment process, just let us know — we're happy to make it work. Please email us on: RXRecruitment@originenergy.com.au

Origin - Where good change happens

At Origin, we’re powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you.

Here's a little about us: https://www.originenergy.com.au/about/careers/

Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.

Please note unsolicited CVs from agencies will not be accepted.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.

Function: Sales