Library Officer

• Permanent / Full Time

• Monday to Friday, 72.5 hours per fortnight, 9 day fortnight

• $79,459 – $84,978 per annum (LGIA Stream A Level 2) + Superannuation

• Location – Rockhampton

Your new role

Rockhampton Regional Libraries is seeking an energetic and customer-focused team member who understands the dynamics of a modern library and loves being of service.

We have a Permanent Full-Time position available.

As a Library Officer, you will have excellent people skills and be responsible for providing quality customer service to our diverse community.

As a member of the Client Services team, you will be keen to serve customers in many ways: - serving at the customer desk, performing shelving duties, delivering community programs, providing technology assistance, and supporting collection management. 

This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).

What we are looking for

• Passion for providing excellent customer service and building positive relationships with members of the community and fellow library staff.

• Enthusiasm for library services including collections and resources, programming, digital technologies and a commitment to promoting reading, literacy and lifelong learning.

• Highly effective communication skills to relate to people in all age and ability groups.

• Ability to work across any of our four libraries in the Rockhampton Region.

• Ability to undertake physical work that involves regular and repetitive movements such as bending, squatting and pushing trolleys, with ability to carry and lift up to 15kg (overhead).

What you'll get in return

As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.

• Supportive Work/Life Balance

• A large employer with a strong values driven culture

• 12% employer superannuation contribution, with the option to salary sacrifice up to an additional 6%

• Ongoing training and development opportunities

• Corporate membership discounts

• Payroll deductions and salary sacrifice options

• 17.5% annual leave loading

• Wages paid fortnightly

• Employee Assistance Program

• Fitness Passport and active social clubs

What you need to do next

To apply for this opportunity, please submit two documents:

1. A 1-2 page Cover Letter addressing the Application Criteria below;

2. Your Current resume.

Application Criteria

• Customer focused and the ability to respond promptly and compassionately to a diverse range of customer and service needs with knowledge and compassion.

• Customer service work experience relevant to the position and/or work experience in the Library field. (Experience in public Library environment and qualifications relevant to the position, eg; Certificate III in Library & Information Services are desirable).

• Experience and enthusiasm for developing and delivering engaging and impactful community programs.

• Strong team player with a passion for libraries that promotes a positive work environment and the ability to display initiative.  

Please use Council’s cover letter template and ensure you clearly label each Application Criteria in your cover letter.

Click the ‘Apply’ button to complete your online application.

Applications Close: Monday 17 August 2026 at Midnight (AEST)