Administration Officer

About the role

Bentleys Newcastle is an Advisory and Accounting firm located in Broadmeadow. You will be the first point of contact for clients while providing administrative support to our Accounting and Advisory teams. This role requires a high level of accuracy, attention to detail and the ability to follow established procedures within a busy professional services environment.

Key responsibilities

• First point of contact for clients, both in person and over the phone

• Managing the shared administration email inbox

• Booking client meetings and supporting accountants with job setup

• Maintaining client records and databases across multiple systems

• Processing client correspondence and documentation, both physical and electronic

• Assisting with client onboarding, identity verification and lodgement processes

• Ordering office supplies and maintaining stock levels

• Maintaining accurate records and ensuring compliance with firm policies, procedures and regulatory requirements

About you

• A professional presentation and friendly manner

• Excellent communication and customer service skills

• The ability to manage competing priorities in a busy environment

• Strong organisational skills, attention to detail and the ability to follow established procedures

• Good computer skills and confidence learning new systems

• A positive, team-oriented attitude

• Minimum 2 years' experience in a customer-facing administrative role

• Proficiency in Microsoft Office Suite, particularly Outlook, Word and Excel

• Experience within an accounting, legal, financial services, or other professional services environment (desirable)

• Exposure to MYOB AE and BGL CAS360 (desirable)

Benefits

• Ongoing training and development

• Numerous staff events and functions

• A secure full-time position based in Broadmeadow

About us

Bentleys Newcastle is an Advisory and Accounting firm located in Broadmeadow, NSW.

To apply, please provide your cover letter and resume.