Housekeeping Champion

About the role 

Reporting to the Hospitality & Services Manager, the Housekeeping Champion carries out daily and scheduled cleaning of resident rooms, communal areas, bathrooms, corridors and shared facilities, maintaining Rockpool's high standards of hygiene, presentation and infection control across every shift. 

This is a frontline role where your work directly shapes the comfort, dignity and safety of the people who call Rockpool home. 

About Rockpool Residential Aged Care 

Rockpool Residential Aged Care is a boutique provider, proudly Queensland owned. We believe great careers and great care go hand in hand. Our My Day My Way model of care puts the people we care for at the centre of everything, shaping their days around their choices, not our routines. 

This philosophy shapes how we work and what makes a career at Rockpool different: purpose that matters, contemporary leadership that backs you, beautiful modern homes designed for the people in them, smart technology that frees you to focus on people, and room to grow with Queensland's fastest-growing provider. 

Key responsibilities include: 

• Clean and maintain resident rooms, communal areas, bathrooms and corridors to Rockpool's high standards 
• Follow daily cleaning schedules, procedure manuals and activity lists — and take initiative when you spot something that needs attention 
• Handle and dispose of rubbish, contaminated waste and sharps containers safely and correctly 
• Use and maintain cleaning equipment and chemicals in accordance with WH&S and infection control procedures 
• Engage warmly and respectfully with residents, families and staff during your daily rounds 
• Complete required documentation including iCare forms for incidents or unexpected events 
• Support team members and step in to help across other tasks when needed 
• Participate in quality improvement activities and mandatory training programs 

Skills and experience 

• Reliable, self-motivated and able to work independently to a high standard 
• Ability to work in a culturally sensitive manner across a diverse community 
• Flexible and willing to work across different areas of the facility as needed 
• Demonstrates initiative and genuinely enjoys being part of a team 
• Clear and respectful communication with residents, families and colleagues 
• Attention to detail — you notice what others might miss 
• Commitment to infection control, hygiene standards and safe chemical handling 
• Aged care, cleaning or hospitality experience highly regarded, not essential 
• No formal qualifications required (essential) 
• Certificate II or III in Cleaning Operations, Hospitality or Individual Support (desirable) 
• Bilingual language skills (highly regarded) 

Ready to be the person who makes a difference every day? 

Apply now Rockpoolrac.com— we’d love to meet you.