Operations Manager | Berrinba QLD

YOUR ROLE

Reporting to the Site Manager and based at our Berrinba QLD (40 McPhee Drive) facility, the Operations Manager plays a key role in overseeing warehouse operations across a multi-customer contract environment within our Contract Logistics division.

You'll oversee daily operations while leading and supporting a team of supervisors, inventory controllers, administrators and a large warehouse workforce of storepersons, ensuring safe, efficient and high-performing outcomes across the site.

The role is responsible for delivering strong service and operational outcomes while contributing to the contract P&L through effective budget management, ost awareness and continuous improvement initiatives.

WHAT ARE YOU GOING TO DO?

Specifically, you will:

• Oversee daily warehouse operations across multiple customer contracts to deliver safe, efficient and high-performing outcomes.
• Provide guidance, support and direction to supervisors, inventory controllers, administrators and warehouse storepersons.
• Plan and manage labour, resources and operational priorities to meet customer service and contractual requirements.
• Support and improve operational performance through KPI management, reporting and structured performance reviews.
• Maintain strong customer relationships and build and maintain strong, collaborative customer relationships and act as a key point of contact for operational matters.
• Ensure high levels of inventory accuracy through effective cycle counting, stock management and process discipline.
• Support safety initiatives including incident investigations, risk assessments, toolbox talks and compliance with operational procedures.
• Promote lean thinking and continuous improvement initiatives to improve productivity and operational efficiency.
• Contribute to the contract P&L through effective budget management, cost awareness and optimisation of operational resources.
• Maintain effective use of warehouse systems and operational reporting tools to support visibility and decision making.

WHAT ARE WE LOOKING FOR?

The ideal candidate is an experienced logistics and supply chain leader with proven success managing warehouse operations and delivering strong people, safety, customer and commercial outcomes. You'll also have:

• Vocational or tertiary qualification in logistics and supply chain, warehousing or operations management.
• Significant experience leading warehouse operations and large frontline operational teams.
• Strong understanding of warehouse operations, inventory control and operational best practice.
• Commercial awareness with experience managing operational budgets and contributing to contract P&L outcomes.
• Applied understanding of Enterprise Agreements and/or Awards when managing operational workforces.
• Experience operating within a customer-driven logistics environment, ideally within a 3PL or contract logistics setting.

In addition to providing proof of work rights and suitable professional referees, progressed candidates will be required to undergo a medical assessment and national police check.

WHAT DO WE HAVE TO OFFER?

In addition to a challenging and rewarding work environment and competitive compensation, we are proud to offer a range of employee benefits designed to support your wellbeing, and help you thrive at work and in life.

We're proud to be a WORK180 Endorsed Employer, recognising our commitment to supporting women's careers in logistics and supply chain. Learn more: work180.com/employer/ceva-logistics-australia

• Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
• Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.
• Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, MyLearning - our global online platform with more than 1,000 courses - early career pathways and more.
• Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.