Theatre Administrator

Better begins here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The Role

Join us as Theatre Administrator and play an important role in supporting the successful delivery of live entertainment, theatre productions and major events at Crown Melbourne.

Reporting to the Head of Entertainment Operations, you will provide administrative, operational and customer-facing support across the Theatre Operations and Ticketing teams. Working closely with internal stakeholders, ticketing partners, producers and promoters, you will help ensure events are delivered efficiently while supporting an exceptional experience for guests, visitors and production teams.

This varied role combines theatre administration, stakeholder coordination, event support and customer service, making it an excellent opportunity for an organised professional who thrives in a fast-paced entertainment environment.

In this role, you will:

• Support theatre and ticketing operations to ensure the smooth delivery of productions, events and entertainment experiences.

• Coordinate administrative activities, scheduling and operational support across the department.

• Work closely with ticketing partners to ensure events are configured accurately and delivered within required timelines.

• Manage stage door administration, including access requirements for cast, crew, contractors and visitors.

• Act as a key point of contact for customer enquiries and provide exceptional service and support.

• Coordinate information and communications between internal teams and external stakeholders.

• Assist with show packages, promotions and event-related initiatives across the business.

• Support contractor compliance, record management and administrative processes.

• Contribute to the smooth day-to-day operation of Crown's entertainment venues through proactive administrative support.

About You

You are a highly organised and customer-focused administrator who enjoys working in a dynamic and fast-moving environment. You thrive on managing multiple priorities, building relationships with a broad range of stakeholders and ensuring every detail is delivered with accuracy and professionalism.

A strong communicator with a passion for entertainment and events, you bring a proactive approach and enjoy being part of a team that delivers memorable experiences.

You will also bring:

• Experience working in ticketing, box office operations, live entertainment, events or a similar customer-focused environment.
• Strong organisational and time management skills with exceptional attention to detail.
• Excellent verbal and written communication skills and the ability to engage effectively with a wide range of stakeholders.
• A professional, approachable and service-focused mindset.
• The ability to manage competing priorities and adapt to changing operational requirements.
• Experience coordinating across multiple departments, external partners and event stakeholders.
• Sound knowledge of Microsoft Office applications, including Word, Excel, Outlook and Teams.
• Experience working with ticketing systems and event administration processes will be highly regarded.

What We Offer You

• Competitive remuneration package.
• Complimentary onsite meals and generous discounts across Crown hotels, parking, dining and entertainment.
• A supportive and inclusive workplace that values individuality, diversity and belonging.
• The opportunity to work behind the scenes of world-class theatre productions, events and entertainment experiences.
• Career development opportunities within one of Australia's leading entertainment and hospitality organisations.

Applications Close: Monday 17th August

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.