Sales Specialist, Melbourne (New Showroom Launch)

We're rethinking homes for how people really live, and we're looking for a Retail Sales Specialist to join our Melbourne Showroom team to help shape the future of living—one thoughtful detail at a time.

Retail at Castlery is where design, service, and experience meet — giving customers a space to explore, connect, and discover the perfect pieces for their homes.

What you'll be doing

Drive sales by building strong customer relationships and delivering an exceptional showroom experience.Understand customers' needs, lifestyle, and aesthetic preferences to recommend thoughtful, design-led solutions.Confidently engage walk-in customers, handle objections professionally, and convert conversations into sales.Maintain high showroom standards and support day-to-day store operations.

What you'll need

A strong hunter-sales mindset with confidence in customer engagement and closing sales.High EQ, strong communication skills, and the ability to build rapport naturally.A genuine eye for design, aesthetics, and beautiful spaces.Strong ownership, positive attitude, and willingness to learn and grow.Prior retail or sales experience is a plus, but we care more about personality, customer presence, and commercial instinct than direct furniture experience.Flexibility to work weekends and public holidays.

Job Information

Location: Richmond VIC 3121, AustraliaCommission Scheme: Enjoy attractive earning opportunities with commission tied to your results and your store's success

Built for Real Life, Designed for What's Next

At Castlery, we've spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change.

Now, we're focused on what's next: scaling with care, crafting better experiences, and growing a team that's as intentional as our design philosophy.

If you believe that good homes create good lives, come build with us.