Key Relationships Officer

About Us

Nature Conservation Council of NSW is the state’s peak environment organisation, representing over 200 local, state and national environment organisations in NSW.

As the state’s leading environmental advocacy organisation, it is our mission to protect nature in NSW and create the conditions it needs to thrive.

NCC is an equal opportunity employer and aims to be as diverse as the country we are trying to protect. We are committed to fostering an inclusive workplace where everyone feels valued and respected. We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage candidates of all backgrounds to apply.

Aboriginal & Torres Strait Islander candidates are particularly encouraged to apply.

Our Values

• Inspiration: we believe in the work we do and strive to inspire others to respect and protect nature.
• Respect: we respect the views and opinions of others and consider, fairly and openly, views that might be different to our own.
• Integrity: we are professional and honest in our working relationships, and transparent and accountable in our decision-making processes.
• Collaboration: we believe we are stronger as a movement and value our culture of participation and building strong partnerships to achieve our goals.
• Leadership: we provide leadership through empowerment, sound governance and an inspiring vision.
• Recognition: we acknowledge the role First Nations People play in protecting the land and water. NCC undertakes to act in solidarity and partnership with First Nations People in all our work.
• Inclusion: we recognise that marginalisation, oppression and injustice impact communities across NSW, and that we all benefit from diversity, accessibility and openness. To win justice for nature and all of us who inhabit it, we must act to build an inclusive movement for all.

About You

You’re highly motivated, passionate about nature conservation, and have excellent communication skills. You are confident in building and maintaining relationships with donors and supporters, with an ability to inspire financial contributions. Your organisational skills and ability to manage donor portfolios independently are key to success in this role. Experience in fundraising, donor management, or community organising is desirable, but your passion for environmental protection and willingness to learn are equally important.

All applicants must have the right to work in Australia.

Position Summary

The Key Relationships Officer is responsible for stewardship of our small gift, major donors, and prospects.

Submit a cover letter (max one page) outlining your interest in the role and a CV (max three pages). Applications will be reviewed on a rolling basis, so early submission is encouraged.

Key Requirements 

• Strong interpersonal and communication skills, with an ability to connect across diverse groups.
• Organisational skills to manage projects and donor portfolios autonomously.
• Experience with CRM systems (Nationbuilder experience preferred but not required).
• Event management experience.
• Ability to meet fundraising targets and manage donor relationships.
• A passion for environmental conservation and commitment to NCC’s mission.

Job Responsibility 

• Manage and cultivate a portfolio of mid-level and major donors, developing tailored strategies to grow their support.
• Coordinate personalized donor communications, including thank-you calls, stewardship reports, and fundraising appeals.
• Coordinate stewardship events and opportunities for donors to connect with the organisation and mission.
• Assist in organising donor events and preparing grant applications.
• Support the gifts-in-wills program, ensuring ongoing donor engagement.
• Maintain accurate records of donor interactions in the CRM system.
• Collaborate closely with NCC’s campaigns and communications teams to align messaging with environmental priorities.
• Drive stewardship journeys for our mid and major donors.
• Work with fundraising team for quarterly appeals.

benefits

Working with some of the leading environmental campaigners and organisers in NSW, you will support NCC’s core objective of giving nature and our climate a voice.

Enjoy flexible working arrangements and leave options and a mission-driven, dedicated team. NCC prioritises staff wellbeing and organisational culture with a team spread across NSW, engaged in effective hybrid work practices and with generous conditions.

NCC offers a flexible work environment that prioritises organisational culture.

We value our people and recognise their individual needs. Some of the many benefits of being part of our organisation are:

• Flexible work arrangements
• Access to long service leave accruals after five years
• Salary sacrifice arrangements
• Cultural leave
• Parental leave