Home Care Case Manager (Bilingual in Vietnamese & English)

About Us

Sunny Care was founded on the belief that elderly individuals have made significant contributions to our community throughout their lives.

Our mission is to work closely with clients and their families to enrich their lives—bringing sunshine and dignity to those who have given so much. We provide tailored Home Care Packages that support independence while maintaining strong community connection.

As a multicultural organisation, our diverse backgrounds enable us to understand and support the unique challenges older individuals may face, allowing us to better guide them on their home care journey.

About the Role

We are seeking a compassionate and driven Case Manager to coordinate and oversee the delivery of high-quality, individualised home care services.

In this role, you will ensure care plans are flexible, client-focused, and aligned with current Home Care legislation. You will build strong, lasting relationships with clients, families, healthcare professionals, and external stakeholders to deliver safe, supportive care aligned with client goals and Sunny Care’s philosophy of independence, flexibility, and choice.

Location: Primarily responsible for Inala and surrounding Vietnamese communities, with occasional travel to the Brisbane office for meetings and events.

About You

We’re looking for a respectful, empathetic professional who thrives on building relationships and delivering exceptional care.

You will bring:

• Bilingual in Vietnamese and English, with strong verbal and written communication skills
• Australian working rights (citizenship or permanent residency preferred)
• Minimum 1 years’ experience in Sales, Business Development, Case Management, or Healthcare
• Experience in aged care or community services (CHSP, HCP, or Support at Home highly regarded)
• Strong interpersonal and relationship management skills with a client-centred approach
• Understanding of service coordination, client onboarding, and basic scheduling processes  
• Proficiency in client management systems and Microsoft Office
• Valid driver’s licence
• National Police Check (or willingness to obtain)

What We Offer

• Base salary + uncapped bonuses designed to reward client growth and performance
• Work-from-home flexibility after probation
• Opportunity to join a growing leader in Queensland’s aged care sector
• Ongoing training and support from a friendly, experienced team
• Access to employee benefits (e.g. novated leasing, corporate discounts)
• Supportive and collaborative work environment

How to Apply

If you are interested in this position, please apply through the Seek ad, or send your resume and cover letter to ******@sunnycare.com.au, or text message to 0450 570 518, thank you.