Supply Chain Operations Specialist (Fulfillment)

Supply Chain Operations Specialist (Fulfillment)

At Terumo we are working to build a healthier, happier society for our employees and the world. As an employee of Terumo, your work helps to shape our evolution for the future. Working as one team, learning, innovating and challenging ourselves to write the future of healthcare. In joining a global company, you'll become an integral and valued part of something bigger.

• Permanent Full Time Opportunity with hybrid working arrangements

• Macquarie Park location with onsite parking and close to public transport

About You

You are a proactive and organised supply chain professional who enjoys working in a fast-paced environment and collaborating with a wide range of stakeholders. You have strong communication, administrative and problem-solving skills, along with the ability to manage competing priorities and deliver exceptional service.

You are detail-oriented, customer focused and confident working with systems, data and process improvement initiatives. This is an excellent opportunity to further your career with a global healthcare organisation.

Responsibilities

• Coordinate inbound shipments, freight documentation and customs clearance activities

• Monitor shipment status, ETA updates and inventory availability

• Liaise with freight forwarders, customs brokers, warehouse providers and transport partners

• Coordinate outbound order fulfillment activities and customer deliveries

• Support urgent and critical customer delivery requirements

• Investigate delivery discrepancies and coordinate resolution activities

• Maintain accurate records in SAP, Salesforce and logistics systems

• Support inventory accuracy, stock transfers and reconciliation activities

• Collaborate with Customer Service, Sales and Supply Chain teams across Australia and New Zealand

• Identify and support continuous improvement opportunities across fulfillment and logistics operations

To be Successful

• Previous experience in supply chain, logistics, warehousing, fulfillment or operations

• Strong understanding of inbound logistics, outbound distribution and inventory processes

• Excellent stakeholder management and communication skills

• Ability to coordinate multiple priorities and resolve operational issues in a timely manner

• Strong attention to detail and commitment to data accuracy

• Experience with SAP and Salesforce will be highly regarded

• Experience working with freight forwarders, customs brokers and logistics providers will be advantageous

• Healthcare, medical device or regulated industry experience is desirable but not essential

What We Offer You

Our culture is one where we value difference. Your colleagues are friendly and supportive, within a collaborative and inclusive environment. We offer hybrid working arrangements, a range of employee benefits including onsite parking and gym facilities, birthday leave, wellness days, paid parental leave and additional annual leave benefits.

Terumo is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and we encourage all suitable candidates to apply. If you have any support or access requirements, we encourage you to advise us at the time of application. Your personal information will be kept confidential.