Technical Consultant - Fixed-Term (12 Months)

To be successful in this role you will require a combination of high technical expertise, troubleshooting skills and client management  skills to conduct on-site and off-site consulting, product implementation and technical problem-solving. In this position you will work  directly with engineers: our own staff, our partners, and our customers. 

Product and technical knowledge: 

• Obtain and maintain strong knowledge of the Denodo Platform, be able to deliver a superb technical pitch, including  an overview of our key and advanced features and benefits, services offerings, differentiation, and competitive  positioning. 
• Constantly learn new things and maintain an overview of modern technologies. 
• Be able to address a majority of technical questions concerning customization, integration, enterprise architecture,  and general features/functionality of our product. 
• Capable of building and/or leading the development of custom deployments based on and beyond client’s  requirements. 
• Provide timely, prioritized, and complete customer-based feedback to Product Management, Sales, Support and/or  Development regarding client’s business cases, requirements, and issues. 

Presentation and organizational skills: 

• Engage clients in the product architecture, configuration, and use of the Denodo Platform. 
• Know when and where to escalate within the Denodo technical organization and make effective use of those  resources. 
• Promote knowledge and best practices while managing deliverables and client expectations. 

Customer engagement: 

• Manage client expectations, establish credibility at all levels within the client, and build problem-solving partnerships  with the client, partners, and colleagues. 
• Provide technical consulting and support. 
• Develop white papers, presentations, training materials, or documentation on related topics. 

Information Security Responsibilities: 

• Knows and understands the Security Policy and procedures that apply to their work. 
• Ensures that their actions do not result in any security breaches. 
• Informs the owner of the asset of any security incident, real or suspected, that it detects. 
• Is aware of and committed to the Acceptable Use Policy.