Duty Manager

Company Description

Free your full potential. When you enter our hotel, a world of opportunity is open to you. Whatever your career aspirations, however you wish to evolve your role, you can pursue your passion here. Every day you can learn something different, with training and support from the experienced people around you. And when you are ready for a new career adventure, our global hotel group is full of possibilities.

Job Description

Our Duty Managers provide operational leadership across the hotel.

The Duty Manager ensures the effective oversight of hotel operations during their shift, supporting all departments to deliver an exceptional guest journey while maintaining a safe and compliant workplace for team.

This role is critical in ensuring smooth handovers, effective communication between teams, and real-time resolution of guest and operational issues.

Qualifications

• Demonstrated luxury hospitality experience
• Ability to communicate effectively across all levels - from frontline to senior leadership
• Ability to lead hotel operations with calm confidence
• Skilled in Opera Cloud, Microsoft Office and reporting procedures
• Strong written and verbal communication
• Current RSA, RP, First Aid certification and full driver's license
• Full availability over a 24/7 rotating roster
• Full, unrestricted Australian working rights

Thrive in our Sofitel community, with:

• Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
• Up to 50% discount on meals at Sofitel Adelaide
• Family & Friends accommodation discounts
• Learning programs through our Academies
• Fully laundered uniform provided
• Free 24 hour access to our Employee Assistance Program
• Opportunities to develop your talent and grow within our property and across the world!
• Ability to make a difference through our corporate social responsibility activities

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Special note:

Only applicants currently located in Australia with full Australian working rights will be considered.