Transport Duty Manager

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 

We believe that our people are what differentiate us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.  

Job Summary

The core purpose of the Transport Duty Manager - Safety and Compliance is to lead a team bus operators towards safely, efficiently, and reliably exceeding the service delivery expectations of Swissport’s clients (airlines & airport operators) and their customers on a daily basis. The duty manager – Safety and Compliance will lead the management of safety and compliance matters for the Transport Services business unit in Brisbane. This will involve incident investigation, reporting, overseeing safety recommendation and action implementation, ensuring safety and training compliance and reviewing standard operating procedures/policies with a focus on continuous improvement. This role will entail direct engagement with frontline teams, customers and management. 

Your activities

• Experience in incident investigation and the implementation of safety recommendations and actions
• Ability to demonstrate high-level personal qualities in relation to adaptability, flexibility, and commitment.
• Excellent communication skills, interpersonal skills, and time management skills.
• Experience in performance management including corrective performance measures and disciplinary matters.
• Experience in ensuring training compliance is achieved.
• Able to work morning, afternoon and weekend shifts or as reasonably directed by Swissport management (as the role requires from time to time).
• Experience in large transport operations (bussing operations viewed favourably)
• Experience with airline administration systems (desirable).
• Hold a current HR licence and Driver Authority (DA) (desirable).
• Sound knowledge of Government Regulations related to transport operations.

Your profile

• Ensure all bussing operations meet Swissport and regulatory standards, policies, and procedures
• Ensure all training documents are current and relevant
• Manage the onboarding of new drivers.
• Ensure that all training and compliance activities are up-to-date.
• Conduct high standard safety investigations and complete associated reports in a timely manner.
• Development and regular review of standard operating procedures.
• Report and investigate accidents and incidents via the company online reporting system.
• Participation and involvement with relevant authorities including participation on relevant committees and working groups.
• Regular completion of bsusing operations and office safety and security audits.
• Promote and maintain a strong safety and work culture within the workforce, driving safe operation of buses, customer service, compliance and incident reporting.
• Report all hazards, near misses, incidents, accidents, or dangerous occurrences to the manager and via the online safety reporting system

What we offer

• Permanent Full-Time position.
• Competitive remuneration.
• On-site employee parking available.
• Opportunities for career advancement.
• Accrual of annual and personal leave.
• Comprehensive training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at Swissport Careers to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.