Cafe Manager

CAFE MANAGER – FULL-TIME

Location: Coffee Club, Centuria Bunbury Centrepoint, Bunbury, Western Australia

Employment Type: Full-Time, Permanent

Salary: $70,000 – $90,000 per annum

We are seeking an experienced and motivated Cafe Manager to lead our team and oversee the day-to-day operations of our busy cafe. The successful candidate will be passionate about customer service, team leadership, and maintaining high operational standards in a fast-paced hospitality environment.

Key Responsibilities:

• Lead and manage the daily operations of the cafe.
• Recruit, train, supervise, and develop a high-performing team.
• Manage service flow and ensure an outstanding customer experience.
• Maintain high standards of food quality, coffee service, cleanliness, and presentation.
• Prepare staff rosters and oversee labor costs.
• Monitor stock levels, place orders, and control inventory.
• Handle customer inquiries and complaints professionally and efficiently.
• Ensure compliance with food safety, workplace health and safety, and company policies.
• Drive team performance, accountability, and consistency.
• Work closely with senior management to achieve business objectives and support business growth.

Essential Requirements:

• At least one year of experience as a Cafe Manager or in a similar hospitality management role.
• Diploma of Hospitality Management or Diploma of Business Management (or equivalent qualification) is preferred.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Experience in staff rostering, stock control, and the day-to-day management of cafe operations.
• Ability to work flexible hours, including weekends, evenings, and public holidays.
• Sound knowledge of food safety, workplace health and safety, and hospitality industry standards.

Applications open to:

About Company

The Coffee Club, Centuria Bunbury Centrepoint is part of a well-established national café brand with a strong reputation for quality food, excellent coffee, and outstanding customer service. We pride ourselves on fostering a supportive and collaborative team environment where everyone works together to achieve success. Our team is committed to helping one another, creating opportunities for professional growth, and delivering an exceptional experience for every customer.

Pay: $70,000.00 – $90,000.00 per year

Work Location: In person