Delivery Coordinator / Customer Relations

Wayne Phillis Kia, one of Adelaide’s most awarded Kia dealerships, is seeking a professional and motivated individual to join our dynamic team.

We are currently looking for a New Car Vehicle Delivery Co-ordinator to support our sales operations and enhance the customer experience from purchase through to delivery.

This role is ideally suited to candidates with experience in customer-facing positions, bookings, service advisory roles, or customer relations who are looking to expand their career within the automotive industry.

Key Skills & Attributes

• Strong computer literacy and the ability to quickly learn new systems

• Excellent verbal and written communication skills

• Ability to thrive in a fast-paced, team-oriented environment

• Strong organisational and time management skills

• Reliable, proactive, and detail-oriented approach to work

Key Responsibilities

• Maintain timely and professional communication with customers awaiting delivery of their new vehicle

• Coordinate and manage vehicle handovers to ensure a seamless delivery experience

• Conduct post-delivery follow-ups to ensure customer satisfaction

• Liaise effectively with internal departments to support smooth operations

• Provide general reception and administrative support as required

We are looking for someone who is eager to learn, follows processes and brings a positive, outgoing attitude to the workplace. Initiative, drive and enthusiasm are essential, along with the ability to build strong working relationships and contribute to a supportive team environment.

Wayne Phillis is a family-owned business with strong values, committed to delivering exceptional customer experiences. As a growing organisation, we offer ongoing development and genuine opportunities for career progression.

The successful candidate will receive comprehensive training in our systems, processes and brand standards.

This is a permanent full-time position (38 hours, Monday to Friday). Previous dealership experience is advantageous but not essential.

If you believe you have the skills and motivation to succeed in this role, we encourage you to apply in strict confidence to *********@waynephillis.com.au or click the apply below button.