Cluster Manager - Home and Living Supports

At Minda, we believe exceptional leaders create exceptional outcomes for the people we support. This is your opportunity to lead a portfolio of homes, inspire high-performing teams, and ensure South Australians living with intellectual disability receive the support they need to live their best lives.

Minda is the largest not-for-profit disability service provider and employer in SA, providing advocacy, support and services to enable people living with an intellectual disability to live their best lives. Our programs and services are delivered by more than 1700 highly skilled staff including disability support workers, health professionals, administrators and volunteers, all guided by our values of Respect, Heart, Opportunity and Community.

About the role

As Manager -Supported Living Services, you will provide operational and people leadership across a cluster of residential homes, ensuring high-quality, person-centred services that empower clients to achieve their goals and aspirations.

This is a diverse leadership role where you will manage service delivery, staffing, compliance, stakeholder relationships, financial performance and continuous improvement initiatives. You'll work closely with clients, families, guardians, support coordinators and internal teams to ensure services meet individual needs while maintaining compliance with NDIS Practice Standards and organisational requirements.

As a visible and hands-on leader, you'll spend time supporting teams within client homes, mentoring staff, driving quality outcomes and fostering a culture of accountability, inclusion and excellence.

What we're looking for

• An experienced people leader from disability, community services, health, aged care or human services
• A leader who puts clients at the centre of decision making and service delivery
• Strong capability in managing teams, performance, workforce planning and change
• Demonstrated ability to build trusted relationships with clients, families, guardians and key stakeholders
• Sound understanding of NDIS funding, Practice Standards, Code of Conduct and contemporary disability support practices
• Experience managing operational performance, budgets, compliance and service improvement initiatives
• A collaborative leader who role models Minda's values of Respect, Heart, Opportunity and Community

Your skills and qualifications look like

• Relevant tertiary qualifications in Disability, Health, Human Services, Nursing, Community Services or a related discipline; or significant equivalent industry experience
• Demonstrated leadership experience within disability services, health, aged care, community services or a related sector
• NDIS Worker Screening Clearance
• Current Unrestricted Driver's Licence
• Unrestricted Working Rights in Australia
• Formal leadership or management qualifications (desirable)
• Medication Certificate (Already in place or willing to obtain post interview - via SALC or Learning Simplified (only these providers are accepted, cost is $130)

What you'll be responsible for

• Leading and developing a team of Deputy Managers and Disability Support Workers committed to making a difference
• Ensuring safe, high-quality and person-centred supports across multiple homes in your portfolio
• Managing workforce planning, recruitment, performance and capability development
• Overseeing client onboarding, support planning, service reviews and quality outcomes
• Building positive partnerships with families, guardians, advocates and key stakeholders
• Monitoring compliance, incident management, audits and service standards
• Managing budgets, rosters and service delivery within funding parameters
• Driving continuous improvement and identifying opportunities to enhance client outcomes
• Great support from shared services in finance, HR, client supports and IT.

What's in it for you?

• A meaningful leadership role where you can directly influence the lives of people with intellectual disability
• Competitive remuneration including NFP salary packaging (up to $15,900 per FBT) and additional benefits
• A supportive and values driven leadership team
• The opportunity to work for a respected and the largest South Australian organisation supporting people with an intellectual disability, with a strong purpose and community impact
• Car parking and café facilities, on our beautiful Brighton site located by the beach
• Career development opportunities

How to Apply

To apply select the 'apply' button below and you will be redirected to our website to commence your application.

Applications close 5pm Friday 04th September 2026. Interviews may commence prior to the closing date, so we encourage early applications.