Reception admin scheduler

About the role

We are seeking a skilled and organised Reception Admin Scheduler to join the team at Outdoor Blind Designs. This is a full-time position based in Greenfields, WA 6210. In this role, you will be the first point of contact for our clients and internal teams, managing reception duties whilst coordinating scheduling and administrative tasks. You will play a vital part in ensuring smooth operations across the organisation, providing exceptional customer service whilst maintaining accurate records and managing our appointment systems effectively.

Key responsibilities

• Greeting clients and visitors in a professional and welcoming manner, and directing them appropriately

• Managing incoming and outgoing phone calls, taking messages and providing information to callers

• Scheduling and coordinating appointments, site visits and consultations for clients and team members

• Maintaining and updating appointment calendars and scheduling systems to ensure accuracy and efficiency

• Processing and filing administrative documentation in an organised manner

• Responding to client inquiries via telephone, email and in person with professionalism and courtesy

• Managing reception area presentation and maintaining a clean, welcoming environment

• Supporting administrative tasks such as data entry, correspondence and record keeping

• Liaising with internal teams to communicate schedule changes, client requirements and important information

• Handling general office administration duties as required to support business operations

What we're looking for

• Proven experience working in a reception or front-office administrative role

• Strong organisational and time management skills with the ability to prioritise multiple tasks

• Excellent communication skills, both verbal and written, with a professional demeanour

• Proficiency in scheduling software and Microsoft Office applications

• Customer service excellence and the ability to remain calm under pressure

• Attention to detail and accuracy in record keeping and data entry

• Professional telephone manner and ability to handle difficult situations tactfully

• Flexibility and willingness to support various administrative functions across the business

• Reliability and punctuality with a strong work ethic

• Experience in scheduling for service-based industries or client-facing roles would be advantageous

About us

Outdoor Blind Designs is a leading provider of outdoor blind solutions, delivering quality products and exceptional service to our valued clients. We pride ourselves on our commitment to customer satisfaction, innovative design and professional service delivery. Our team is dedicated to transforming outdoor spaces with high-quality blind solutions tailored to our clients' needs. We foster a collaborative workplace culture where every team member contributes to our success.

What we offer

• Full-time permanent employment with a stable, professional organisation

• Competitive remuneration package

• A supportive and collaborative work environment

• Opportunities to develop your administrative and customer service skills

• Access to industry knowledge and professional development

• A role that directly impacts client satisfaction and business success

Apply now

If you are an organised, customer-focused professional with strong administrative and scheduling skills, we would like to hear from you. Please submit your resume and a cover letter outlining your relevant experience to Outdoor Blind Designs. We look forward to welcoming a dedicated team member to our reception and administration function.