Gallery Operations Supervisor – Latrobe Regional Gallery

Do you want to make an IMPACT?

Gallery Operations Supervisor - Latrobe Regional Gallery

Morwell | Permanent Part Time

35 hours per week | Band 5A: $40.89 per hour

We're looking for a Gallery Operations Supervisor to join our Creative Venues & Libraries team at Latrobe Regional Gallery. In this role, you'll lead the day-to-day operations of one of Gippsland's leading cultural venues, creating exceptional visitor experiences while helping shape the Gallery's future growth and community impact.

This is a fantastic development opportunity for someone looking to step into broader leadership responsibilities. You'll gain exposure across team leadership, venue operations, marketing, events, retail management and community engagement, while working in a creative environment that connects people with arts and culture.

For the right candidate, this role offers the opportunity to grow your skills, make your mark on the visitor experience, and contribute to the ongoing success of a highly regarded regional gallery.

Why Join Us at Council?

When you join Latrobe City Council, you'll make a real impact in your community while working in an inclusive, supportive and child safe environment that values your growth and wellbeing. We offer:

• Opportunities to support your learning, development and career progression
• A collaborative team environment where you'll feel supported and connected
• Meaningful work where you can make a difference in the community
• A positive and inclusive workplace culture
• Flexible working arrangements to support your work-life balance

Join a team that supports you to thrive and empowers you to grow your career, right here in the heart of Gippsland.

What You'll be Doing

• Leading and supporting the Customer Service Officer team to deliver outstanding visitor experiences across all Gallery front-of-house operations
• Coordinating public program bd event delivery, venue hire activities, building operations, retail operations and customer service functions to ensure the Gallery runs smoothly and professionally
• Working with Council's marketing team to promote exhibitions, events, memberships, venue hire opportunities and Gallery programs
• Collecting and interpreting operational data to support continuous improvement and informed decision making
• Building positive relationships with artists, visitors, community groups, venue hirers and tourism partners
• Contributing to the ongoing success and growth of Latrobe Regional Gallery as a valued cultural destination for the community

About You

You are a people-focused leader who enjoys creating welcoming experiences and bringing out the best in others. You thrive in dynamic environments, enjoy balancing operational responsibilities with customer engagement, and are excited by the opportunity to contribute to the cultural life of the Gippsland community.

You bring experience leading teams, coordinating operations and building positive stakeholder relationships. You are organised, adaptable and confident working across a variety of functions, from customer service and venue operations through to marketing and promotional activities.

Key Selection Criteria

• Demonstrated experience leading and developing a customer service or front-of-house team in a gallery, museum, arts, cultural or similar public-facing environment
• Experience coordinating venue operations, bookings, events or front-of-house activities while maintaining a high standard of customer service
• Strong communication and relationship-building skills, with the ability to engage professionally with visitors, artists, hirers, community members and internal stakeholders
• Ability to manage competing priorities, work independently and contribute to continuous improvement within a fast-paced environment

We encourage applications from candidates with diverse backgrounds and experiences, even if you don't meet every requirement.

Successful applicants will be required to apply for and satisfactorily obtain a National Police Check and Working with Children's Check.

Interested or want to learn more?

Contact Pauline Tranchant - Coordinator Latrobe Regional Gallery on 04•• ••• 019.All discussions about recruitment at Council are confidential.

Ready to Apply?

Please click apply now to start your application. We're looking forward to receiving your application by 5.00pm on Sunday 6 September 2026.

Belonging at Latrobe City Council

At Latrobe City Council, we are committed to creating a safe, inclusive and respectful workplace where everyone feels they belong. We have zero tolerance for child abuse and are committed to maintaining a child safe organisation. Our recruitment practices reflect this. We value diversity and welcome applications from people of all backgrounds, experiences and identities, including Aboriginal and Torres Strait Islander peoples.

We are committed to providing an inclusive recruitment process and offer support through our Indigenous Employment Program for Aboriginal and Torres Strait Islander applicants. For further information, contact IndigenousEmployment@latrobe.vic.gov.au or 13•• ••• 700. If you require reasonable adjustments at any stage of the recruitment process, please contact our Careers team at careers@latrobe.vic.gov.au or 5128 6113.