Internal Sales Representative

With over 200 years of heritage, Chubb is a global leader in fire and security solutions, dedicated to protecting what matters most and giving our customers peace of mind. As part of APi Group, a global leader in safety and specialty services, Chubb brings industry‑leading expertise, trusted reliability, and forward‑thinking technology to every customer and community we serve. 

Chubb Fire & Security is seeking a driven, customer-focused Internal Sales Consultant to join our Electronic Security team in Salisbury. In this role, you will help protect people and property by responding to customer needs quickly, preparing accurate quotes and converting opportunities into retained business. 

This is an excellent opportunity for a sales professional who enjoys a fast-paced environment, takes ownership from quote through to invoice, and is motivated by delivering great outcomes for customers. 

• Prepare and manage quotes following technician site visits, customer enquiries and referrals from the field sales team. 

• Follow up proactively with customers, build trust and secure approval for recommended works. 

• Identify additional sales and retention opportunities by reviewing customer contract and work-order history. 

• Work closely with technicians, suppliers, schedulers and branch teams to deliver a seamless customer experience. 

• Manage the quote-to-invoice process, keeping customers informed at every stage. 

• Negotiate professionally to retain customer loyalty while protecting value and margin. 

• Maintain accurate customer correspondence, reporting, forecasting and conversion information in internal systems. 

• Meet sales, conversion and margin targets while continually identifying ways to improve processes and service delivery. 

• Proven experience in sales, quoting, estimating or customer solutions—ideally within electronic security, FMCG or another service-based industry. 

• Experience with integrated security systems, including alarms, access control and CCTV, will be highly regarded. 

• A strong customer focus, commercial acumen and the confidence to identify, progress and close opportunities. 

• Excellent written and verbal communication skills. 

• The ability to manage competing priorities, stay organised and consistently meet deadlines and targets. 

• A proactive, accountable approach and a genuine willingness to work collaboratively across teams. 

• A current Security Licence, or the ability to obtain and maintain one. 

You’ll join a team committed to protecting people and property, where your contribution directly supports customer loyalty, business growth and service excellence. You will work alongside experienced operational and sales professionals, with the opportunity to build your technical knowledge, sharpen your commercial capability and make a meaningful impact every day. 

• Attractive renumeration, bonus structure and company vehicle 

• Career development opportunities within a global organisation 

• “Everyone is a Leader” workshops – Supporting your long-term career progression 

• Supportive team culture with strong systems, processes, and leadership backing. 

• Employee discount portal across thousands of retailers (including insurance, health and groceries) 

• Fitness passport for you and your family 

Pre‑Employment Requirements 
The successful candidate will be required to undertake a mandatory pre‑employment medical assessment, Drug & Alcohol test, and a National Police Check.  

We are committed to diversity and inclusion and welcome applicants from different backgrounds. This includes people with a disability, LGBTIQA+ and all cultural backgrounds