Contract & Performance Manager

The Federal Government appointed Country SA PHN to enhance the delivery of focused and appropriate health services to the rural communities of South Australia.

The goal of the organisation is to improve the efficiency and effectiveness of health services for people particularly those at risk of poor health outcomes, improve the coordination of health services, and increase access and quality support for people.

About Us

Established by the Federal Government Primary Health Networks (PHNs) operate Australia wide. Country SA PHN is the Primary Health Network covering the country regions of South Australia. At Country SA PHN, we value a supportive, inclusive, and innovative work environment. We are passionate about improving the health and wellbeing of people living in country South Australia.

The Opportunity

Working as part of the Commissioning team, the Contract and Performance Manager uses performance information, sound judgement, relationship management and innovative problem solving to ensure commissioning activities are delivered to a high standard and aligned with Country SA PHN's strategic priorities and objectives.

The Contract and Performance Manager is responsible for the effective management and oversight of service contracts, applying best practice contract and performance management principles to support high quality, efficient and outcomes focused service delivery that delivers the greatest possible health benefit for country South Australians.

The Contract and Performance Manager builds strategic and collaborative relationships with commissioned service providers and key internal stakeholders to drive performance, strengthen accountability and support continuous improvement. The role monitors contractual and service performance, service risks, and works collaboratively to resolve issues and improve service quality, efficiency and outcomes.

Under the direction of the Executive Manager and Senior Manager, Commissioning, the Contract and Performance Manager contributes to procurement activities, such as tenders and requests for proposals, in accordance with appropriate procurement and probity principles.

A full position description is available here or by emailing ***********@countrysaphn.com.au

Why join us

Country SA PHN offers a great range of benefits to our employees, including:

• Competitive salary
• Access to generous not for profit Salary Sacrifice taxation benefits including up to $15,900 for living expenses and $2,650 for meal and entertainment.
• 5 weeks annual leave and 12 days personal leave.
• Supportive culture - work alongside passionate professionals in an environment that values teamwork, innovation, and accountability.
• Free Health & Wellbeing Service.
• Free on-site parking
• Learn more about working at Country SA PHN by viewing our Employee Value Proposition

Country SA PHN offers a flexible working location with offices located around the state, including Nuriootpa, Black Forest and Mount Barker. 

How to Apply

To apply for this position, please submit a brief cover letter and a resume. Your cover letter should briefly address the knowledge, skills and experience required for the position. Applications from recent graduates along with experienced Contract Managers/Procurement Officers are welcome.

Applications will only be considered when received through our careers portal.

To apply, you must have the legal right to work in Australia and your employment will be subject to an acceptable National Police Check

We will commence shortlisting immediately, and we reserve our right to close this position at any time if a suitable candidate is found.

Further information on the role can be obtained by emailing ***********@countrysaphn.com.au

Aboriginal and Torres Strait Islander people are encouraged to apply as Country SA PHN seeks to strengthen a responsive and supportive workforce reflecting our diverse communities.

For more information about Country SA PHN, please visit www.countrysaphn.com.au

Apply today and become part of a passionate team committed to improving health outcomes across country South Australia.

Applications close Sunday 6 September, if not sooner.

About You

You are a collaborative and solutions-focused professional who combines strong analytical and communication skills with sound judgement and a practical approach to problem-solving. You build trusted relationships with diverse stakeholders, confidently navigate competing priorities and complex issues, and are motivated by improving health outcomes for rural communities.

More specifically you will have:

• Relevant qualification or experience in a health-related discipline, contract management, procurement, business management, health administration or related field.
• Demonstrated ability to apply an innovative approach to problem-solving.
• Demonstrated skills and experience in establishing, managing and evaluating programs or projects, preferably within a healthcare setting.
• Developed negotiation, conflict resolution and communication skills, preferably in the context of performance monitoring and feedback.
• Strong written and verbal communication and negotiation skills, and ability to effectively communicate and collaborate with a range of stakeholders.
• Demonstrated analytical skills and attention to detail, particularly analysing complex datasets for trends and gaps.
• Ability to effectively prioritise, manage workload, and deliver results across multiple projects with competing priorities.
• Ability to work with minimal supervision, as part of a team and across business areas, functions, and organisations.

Additionally, you will:

• Highly developed interpersonal skills with the ability to build positive relationships with a cross-sectoral range of stakeholders who themselves are subject area experts
• Ability to be adaptable and responsive to changing needs and directions.
• Demonstrates integrity and is committed to the appropriate and ethical use of information, data and analytics.
• Demonstrates creativity and innovation, generating new ideas. Actively influences and promotes ideas that improve commissioning and investment of CSAPHN.