Manager on Duty

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries.

Edge of the Bay Resort (EOBR) is more than just a place to stay—it’s an experience. We go beyond accommodation, offering personalised service and immersive adventures that leave a lasting impact. From thoughtfully curated tours to exceptional dining, every detail is designed to showcase the best of Tasmania. Hyper-local, unforgettable, and a world of natural beauty, what more do you need?

At Edge of the Bay, we are looking for a hospitality expert who thrives on guest satisfaction, connecting with nature and leading a fantastic team to deliver the ultimate experience. This Manager on Duty will play a pivotal role in the daily running of the hotel, overseeing all operational departments and contributing towards continuous improvement. The successful candidate will be a real people person, proactive with the ability to be adaptable, and business partner across key stakeholders to influence and make decisions.

You will be self motivated, enthusiastic, with a drive to grow the guest satisfaction at the hotel, as well as your own personal and professional development. You’ll be a team player with exceptional time management and organisational skills. But most importantly, you’ll align to Intrepid’s core values of integrity, innovation, fun, passion, growth and responsibility.

We would love to hear from you if you have:

Have 2+ years proven experience as a Supervisor/Manager within a hotel or similar Passionate about leading a team to ensure high levels of customer service and guest satisfaction Exceptional communication skills, with the ability to convey information clearly A flexible approach with the availability to work weekends, holidays and nights when needed Hold a First Aid Certificate and RSA

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

A free Intrepid trip every year, plus generous discounts for families, and close friends 5 extra days of leave a year for use on Intrepid trips A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. Access to e-learning platforms, professional development and mentor programs 20 hours of volunteer leave every year to use on causes most important to you Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.