Admin Assistant

About Us

Taxicomms is a leading provider of communications, metering, security and payment technology services to the taxi industry across Queensland and interstate. We specialise in the installation, servicing and repair of taxi communication systems, taxi meters, security camera systems, EFTPOS terminals and associated equipment.

About the Role

We are seeking a reliable and tech-savvy Admin Assistant to join our friendly team. This varied role combines administration, customer service, accounts support and basic technical assistance, helping to keep our office and workshop operations running smoothly. 

Key Responsibilities

• Answer incoming phone calls and assist with customer enquiries.

• Welcome and assist customers at reception.

• Schedule service appointments and equipment installations.

• Process accounts payable and receivable.

• Service data entry, invoicing and record maintenance.

• Coordinate deliveries, dispatch and inventory management.

• Prepare monthly reports and assist the Manager with general administration.

• Assist with basic IT, communications equipment and device installations.

• Provide first-level troubleshooting for hardware, software and connectivity issues.

• Maintain office IT equipment, including computers, printers and mobile devices.

• Support technicians with equipment setup and service coordination.

About You

The successful candidate will have:

• Previous administration, reception or office support experience.

• Strong communication and customer service skills.

• High attention to detail and excellent organisational skills.

• Strong Microsoft Office skills, particularly Word and Excel.

• Experience with MYOB or similar accounting software.

• Strong computer and IT skills with the ability to learn new systems quickly.

• Experience with basic hardware and software troubleshooting.

• A hands-on, problem-solving approach and interest in technology.

• Ability to work independently and as part of a team. 

What We Offer

• Full-time, stable employment.

• Friendly and supportive team environment.

• Diverse role combining administration and technology support.

• On-site parking.

• Opportunity to grow your skills within a well-established business supporting the transport industry.

How to Apply

Please submit your resume and a brief cover letter outlining your experience and suitability for the position.