Senior Education and Engagement Officer, Sector Capability and Quality

The Senior Education Officer is responsible for designing, monitoring and evaluating engaging and impactful sector education experiences that align with the NDIS Commission’s Education Framework, regulatory priorities and best practices in educational content delivery. 

The Senior Engagement Officer is responsible for coordinating and supporting engagement initiatives and processes including managing relationships with internal and external stakeholders.

Duties may include, but are not limited to, the following:

• Create detailed curricula to build the capability of NDIS Commission external audiences. 
• Design interactive and engaging courses and educational resources that cater to various learning styles and preferences, tailored to market segments, and that meet industry standards and best practices.
• Conduct needs assessments to identify learning gaps and develop specific, measurable learning objectives tailored to market segments.
• Collaborate with key internal and external stakeholders, co-designing learning programs and resources as required.
• Manage the delivery of courses and educational resources

The occupant of the position: 

• Has a positive and contemporary attitude to people with disability
• Anticipates and responds to client and stakeholder needs, is adaptable and flexible, and thrives in a fast-paced environment
• Has highly developed organisation and the capacity to multi-task to deliver high-quality outcomes within expected timeframes
• High-level attention to detail with excellent communication and interpersonal skills

The NDIS Quality and Safeguards Commission (NDIS Commission) offers roles that make a real difference in the community. As the dedicated national regulator of NDIS service providers and workers in Australia, the NDIS Commission upholds the rights of NDIS participants to quality and safe supports or services, including those received under the National Disability Insurance Scheme (NDIS). The NDIS Commission encourage applications from people with disabilities, LGBTQIA+ people, women and people with diverse linguistic and cultural backgrounds. The organisation recognises the richness of Aboriginal and Torres Strait Islander culture, and the unique knowledge Aboriginal and Torres Strait Islander employees bring to the workplace, policy development and service delivery. The NDIS Commission participates in the Australian Public Service RecruitAbility Scheme which provides equitable adjustments for applicants with disability A full definition of disability is included on this website Definition of Disability.